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training lead

  • Wrocław, dolnośląskie
  • Specjalista
  • 2018-11-05

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We are happy to announce that we have been appointed to support the creation of a brand new multi-functional Business Services Centre in Wrocław for a leading Global Player in the Healthcare sector.

    training lead
    Nr ref.: /510/09/2018/PK/32307
    what we offer
    • attractive social package
    • opportunity for professional development
    • working in a stable organization with a modern approach to management
    • strong creation opportunity setting up GBS Wroclaw
    • working in a diverse and supportive team of professionals
    your tasks

    Job functions:

    • Identify needs, create and execute training roadmaps specific to process requirements to meet changing needs and requirements within start up organization.
    • Design and deploy functional onboarding
    • Ensure that the process training module is comprehensive, regularly revised and approved by operations
    • Customize/deploys corporate L&D initiatives, cooperates with training vendors
    • Proactively search for learning & development solutions and tools
    • Tracks training effectiveness with appropriate measures and tools. Identifies areas of improvement and future training needs
    • Ensure the timely publication of all training calendars, provide timely and quality L&D reports
    • Ensures delivery within the agreed budget for your respective area
    what we expect


    Business acumen/Knows the business. Speaks and understands the language of the business and the strategic imperatives of the business. Translates business requirementrs into clear action plans

    Training skills: Seeks to identify areas to define, plan, build and deliver Training content for the local Center. 

    Brand Ambassador: Able to promote Brand Values and Personalities in all aspects of planning and execution. Serves as a role model

    Team skills: Can be equally effective participating on team (as member) and/or as leader. Works towards the organizational best interest rather than personal interests. Manages well across the matrix through individuals and processes both at a function level and across the business. Uses networks in activities to achieve better business and customer outcomes

    Reputation for Delivery: Consistently delivers against agreed project plans, is responsive and realistic about time/resources to deliver. Anticipates and prevents future problems, taking charge to bring about change and taking initiative within role. Has the ability to persuade line partners and other key stakeholders to drive results. Develops and evaluates solutions to problems and implements solutions. Applies systematic thinking to identify new solutions. Able to win impact and influence regardless of organisation boundaries and relationships. Is personally credible. Maintains confidences

    Communication skills: Clearly articulates messages. Effectively listens, can express ideas in written format and verbal format. Effectively drafts written communication

    Customer Focused: Thinks customer first and anticipates current and future needs


    • At least 3 years of previous relevant experience in Training area within Business Services environment.
    • Project Management expertise. Experience with relevant digital technologies, tools and frameworks
    • Proven ability to lead process or tool improvements from concept to implementation phases
    • Able to effectively manage multiple activities simultaneously in a fast-paced environment
    • Familiarity with LEAN practices
    • Ability to work independently and to plan as well as organise and set priorities when performing work
    • Demonstrated strong practitioner and leadership coaching skills
    • Ability to establish and maintain effective relationships with Customers (internal) in order to understand their needs
    • Self-motivated and proactive individual with demonstrated ability to influence without formal authority
    • Excellent oral and written communication skills
    • Fluent oral and written English skills

    Employment Agency - registry number 47