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Travel Agent with German

  • Kraków, małopolskie
  • Specjalista
  • 30.08.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    For our Client, an international leader in aviation industry who has opened a Global Contact Center last year in Krakow, we are looking for:

    Travel Agent with German
    5459
    Kraków

    Job Requirements:

    • Fluency in English and German language
    • Mature communication skills and excellent telephone etiquette
    • A passion for providing the world’s best customer service for each and every customer
    • An open mind and eagerness to continually develop
    • Knowledge of airline systems and operations will be an advantage but not essential
    • Solid computer skills
    • Sound mathematical and problem solving skills
    • Good sense of personal accountability
    • A drive to recognize sales opportunities and capitalize on them
    • A willingness to work in Kraków

    Main responsibilities of that position:

    • Answer all customer enquiries professionally and effectively leading to sales
    • Effectively communicate company’s product ranges and fares and ticketing conditions with the highest customer service and accuracy
    • If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism
    • Our team members are trusted advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe

    What do we offer:

    • The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
    • Comprehensive training and access to the latest technology to ensure success in your role
    • An attractive package of social benefits
    • A great work environment on the top floor of Krakow’s newest building, right in the heart of town
    • Career growth with one of the world’s leading airlines and its parent, the Swire Group
    • Flexible shifts adjusted to your lifestyle
    • Permanent employment opportunities
    opisopis