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Travel Agent with German

  • Kraków, małopolskie
  • Specjalista
  • 30.08.2017

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

For our Client, an international leader in aviation industry who has opened a Global Contact Center last year in Krakow, we are looking for:

Travel Agent with German

Job Requirements:

  • Fluency in English and German language
  • Mature communication skills and excellent telephone etiquette
  • A passion for providing the world’s best customer service for each and every customer
  • An open mind and eagerness to continually develop
  • Knowledge of airline systems and operations will be an advantage but not essential
  • Solid computer skills
  • Sound mathematical and problem solving skills
  • Good sense of personal accountability
  • A drive to recognize sales opportunities and capitalize on them
  • A willingness to work in Kraków

Main responsibilities of that position:

  • Answer all customer enquiries professionally and effectively leading to sales
  • Effectively communicate company’s product ranges and fares and ticketing conditions with the highest customer service and accuracy
  • If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism
  • Our team members are trusted advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe

What do we offer:

  • The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
  • Comprehensive training and access to the latest technology to ensure success in your role
  • An attractive package of social benefits
  • A great work environment on the top floor of Krakow’s newest building, right in the heart of town
  • Career growth with one of the world’s leading airlines and its parent, the Swire Group
  • Flexible shifts adjusted to your lifestyle
  • Permanent employment opportunities