EY Global Delivery Services

Travel Center Specialist with French

EY Global Delivery ServicesO firmie

EY Global Delivery Services

Sucha 2

Wrocław

Travel Center Specialist with French
Workplace: Wrocław
Ref. no: WRO002OO
EY Global Delivery Services means 31.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.
 
EY GDS has a pleasure to announce the opportunity to join Travel Center Team working for French-speaking internal customers. The goal of the Travel Center is to guarantee our internal clients satisfaction and compliance with EY Travel policy. The Travel Center will hire expertly trained agents, whose daily support will be highly beneficial in mitigating travel risks, improving travel policy compliance and improving travel savings. Join the Travel Center to help us build an agile, expertise team, in cooperation with senior stakeholders from France!

The opportunity

We are looking for a travel approval agent to be part of our Travel Center Team. Within this team, you will be responsible for managing specifically the pre-trip approval aspect, in accordance with EY France travel policy. It includes daily communication with approvers, travelers and service lines leaders. It will require as well to challenge travel bookings with best-price alternatives. The travel approval agent will be responsible for providing insightful reporting over travel expenses and for an active participation in improving the existing process.

Your key responsibilities

The main focus of your role would be fulfilling our global travel arrangement strategy in terms of choosing the best fit in-policy travel solutions for your internal customers, as well as discussing and booking the best solutions. You will have a daily exposure to managers and senior partners of EY. Just imagine the influence of your duties on their success in performing any travel-related tasks. Apart from the travel-related duties, you will have an influence on the relationship with the client and contribute to the global travel arrangement strategy. No travels will be required for this role.

Your responsibilities will be to:

  • Qualify each travel booking request (air and rail) into a specific trip type
  • Identify the correct approver
  • Send the approval request, using email templates in order to send understandable approval requests and provide clear policy guidelines
  • When appropriate, propose fare optimization opportunities to approvers
  • When appropriate, cancel bookings
  • Manage exceptions, as out-of-scope travelers
  • Depending on travel policy evolutions, adjustments to the process may occur
  • When needed, backup for the team on travel booking aspect

Requirements for the role:

  • Fluent in French (written and spoken)

  • Excellent communication skills (both oral and written)

  • Reactivity to manage urgent travel needs in a calm and professional manner

  • Strong focus on details and the policy objectives

  • Capacity to anticipate the business needs and potential travel risks

  • Ability to easily adapt to changing business requirements

  • Proactive attitude with improving the existing process

  • Familiar with Excel tables

  • Experience on travel booking systems will be beneficial

What working at EY GDS offers

We offer the possibility of working on a permanent employment contract, with a competitive salary and a broad package of benefits. It will include private medical care, life insurance and additional monthly benefits up to your choice (Multisport card, discount cards etc). We promote a healthy lifestyle, offering fresh juices and fruits in the offices, as well as a wellness and massage program. We support learning new languages with high surcharges of language courses. You will receive not only a broad introduction training, but also monthly and periodical trainings, both technical and soft-skill themed.

You will be happy with:

 

  • Private
    medical care
  • Group life
    insurance
  • Multisport
    card
  • Subsidized 
    language
    courses
  • Foreign
    languages
    online
    platform
  • Opera/theatre
    vouchers,
    cinema tickets
  • Udemy
    platform
    access
  • Art, sport
    and charity
    groups
  • Fresh juices
    and fruit
  • Casual
    dress code
EY Global Delivery Services means 31.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.
 
EY GDS has a pleasure to announce the opportunity to join Travel Center Team working for French-speaking internal customers. The goal of the Travel Center is to guarantee our internal clients satisfaction and compliance with EY Travel policy. The Travel Center will hire expertly trained agents, whose daily support will be highly beneficial in mitigating travel risks, improving travel policy compliance and improving travel savings. Join the Travel Center to help us build an agile, expertise team, in cooperation with senior stakeholders from France!
Travel Center Specialist with FrenchNumer ref.: Ref. no: WRO002OO

The opportunity

We are looking for a travel approval agent to be part of our Travel Center Team. Within this team, you will be responsible for managing specifically the pre-trip approval aspect, in accordance with EY France travel policy. It includes daily communication with approvers, travelers and service lines leaders. It will require as well to challenge travel bookings with best-price alternatives. The travel approval agent will be responsible for providing insightful reporting over travel expenses and for an active participation in improving the existing process.

Your key responsibilities

The main focus of your role would be fulfilling our global travel arrangement strategy in terms of choosing the best fit in-policy travel solutions for your internal customers, as well as discussing and booking the best solutions. You will have a daily exposure to managers and senior partners of EY. Just imagine the influence of your duties on their success in performing any travel-related tasks. Apart from the travel-related duties, you will have an influence on the relationship with the client and contribute to the global travel arrangement strategy. No travels will be required for this role.

Your responsibilities will be to:

  • Qualify each travel booking request (air and rail) into a specific trip type
  • Identify the correct approver
  • Send the approval request, using email templates in order to send understandable approval requests and provide clear policy guidelines
  • When appropriate, propose fare optimization opportunities to approvers
  • When appropriate, cancel bookings
  • Manage exceptions, as out-of-scope travelers
  • Depending on travel policy evolutions, adjustments to the process may occur
  • When needed, backup for the team on travel booking aspect

Requirements for the role:

  • Fluent in French (written and spoken)

  • Excellent communication skills (both oral and written)

  • Reactivity to manage urgent travel needs in a calm and professional manner

  • Strong focus on details and the policy objectives

  • Capacity to anticipate the business needs and potential travel risks

  • Ability to easily adapt to changing business requirements

  • Proactive attitude with improving the existing process

  • Familiar with Excel tables

  • Experience on travel booking systems will be beneficial

What working at EY GDS offers

We offer the possibility of working on a permanent employment contract, with a competitive salary and a broad package of benefits. It will include private medical care, life insurance and additional monthly benefits up to your choice (Multisport card, discount cards etc). We promote a healthy lifestyle, offering fresh juices and fruits in the offices, as well as a wellness and massage program. We support learning new languages with high surcharges of language courses. You will receive not only a broad introduction training, but also monthly and periodical trainings, both technical and soft-skill themed.

You will be happy with:

 

  • Private
    medical care
  • Group life
    insurance
  • Multisport
    card
  • Subsidized 
    language
    courses
  • Foreign
    languages
    online
    platform
  • Opera/theatre
    vouchers,
    cinema tickets
  • Udemy
    platform
    access
  • Art, sport
    and charity
    groups
  • Fresh juices
    and fruit
  • Casual
    dress code

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