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Travel Consultant - French speaker

BCD Travel Poland Sp. z o.o.

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time, part time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • Immediate employment
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for Travel Consultants who enjoy a people-focused workplace and international environment!

In this role you will be the primary point of contact for our customers. You will provide active travel consultation and you will plan their business travels from start to finish. The position is open for experienced Travel Consultants, as well as junior candidates who are willing to learn. We will provide you a full training so you can develop into a travel expert!

- You will appropriately guide and consistently provide consultation to the client

- Search and confirm travel reservations for the client

- Provide the client with the required industry information, such as low fares, exchange costs and penalties

- Expertly use the appropriate BCD Travel tools and systems to complete requests

- Perform follow-up as needed and within the time frame promised to the client

- Excellent knowledge and application of travel supplier rules

Our requirements

  • Experience in a customer service-oriented position

  • Interest in travel industry and travel planning

  • Strong verbal and written communication skills in English and French (is a must)

  • Knowledge of any GDS (Sabre, Amadeus) is a plus

  • Excellent problem solving and/or critical thinking skills

  • Able to handle multiple priorities simultaneously

What we offer

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Passionate and purposeful colleagues are waiting for you, all of whom achieve extraordinary things in their fields and are passionate team players.

Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About Us

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry.

Hear it directly from our employees:

Grzegorz, Travel Consultant: “BCD really takes care of our wellbeing and the management goes out of their way to make us feel the best we can.”

Karolina, Travel Consultant: “You ‘travel’ with your customers, you are up to date with all travel news and the market. Working for BCD expand our horizons and open up new possibilities.”