Oferta pracy

Travel Management Specialist

thyssenkrupp Group Services Gdańsk

  • Pomeranian

  • offer expired 17 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Pursuit of PIR (Passenger Irregular Report) procedures, e.g. in the case of lost luggage

  • Clarification of specific individual cases which are very inconvenient for the traveller with car rental, railways, hotels and airlines (e.g. confirmed reservations in the hotel sector and in the car rental business which cannot be found on the spot)

  • Claim management: Recording of complaints in relation to promised categories (cleanliness, furnishings, service level in the hotel industry and in the car rental business)

  • Clearing of Incorrect / false invoicing

  • Detection of flight delay incidents

  • Timely auditing of travel agency services (especially in the airline sector)

Our requirements

  • Fluent spoken German (min. C1), English on a communicative level (min. B1)

  • Willing to work in international environment and teams

  • Good knowledge of MS Office applications (Excel, Outlook, Teams, Windows, …)

  • Outstanding organizational skills

  • Analytical mindset and good problem-solving skills.

  • Experience in a related field, ideally in SSC/BPO sector

  • Reliable, structured and independent way of working

  • Highly developed interpersonal and communication skills

  • Willingness to travel

What we offer

  • Attractive working conditions and social benefits: work in a big, international high-tech company, sports cards (MultiSport & CityFit), Lux Med private medical care, relocation package, induction by a team of experienced professionals, co-financing of glasses, life insurance, MyBenefit platform, fresh fruit days, language allowances

  • Talent and development programs aimed at developing technical and soft skills: Foreign languages classes, training programs, possibility of taking part in internal Recruitment processes, transparent career paths

  • “Open door” culture - work in international environment, friendly working atmosphere: flexible working hours (7:00-10:00 start), hybrid work model, tk Volunteer team, Sports Team, sports activities funded by company

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • corporate sports team

  • coffee / tea

  • employee referral program

  • charity initiatives

  • Relocation package

  • Foreign language classes

  • MyBenefit Platform

At thyssenkrupp we have more than 104,000 employees in nearly 60 countries and annual sales of €29 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

thyssenkrupp Group Services Gdańsk

thyssenkrupp Group Services Gdańsk is a global competence and development center aimed at bundling and standardizing business processes for thyssenkrupp companies worldwide. We provide services in the areas of Finance & Accounting (FI), Human Resources (HR), Information Technology (IT), and Procurement (PRO). As thyssenkrupp Gdańsk we are a part of Global Shared Services Centres and we are located in a modern Gdańsk office overlooking the sea.

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