Oferta pracy

Troubleshooter

TietoEVRYO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

TietoEVRY

Szczytnicka 11

Wrocław

About us:

We offer you a challenging position with great opportunities for professional growth. With us you will have the opportunity to directly influence your career development. If you have a good idea, people will listen to you. What's more, we offer you a job that fits you. At Tieto, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment.

Key benefits

Learning as a Lifestyle

Our need to learn and develop grows as technology and customer expectations change. Our passion for pushing boundaries is supported by our learning culture, online platforms and access to a vast global colleague network.

Inclusion

Innovative thinking and approaches are underpinned by a diverse and inclusive workforce. We look beyond physical, cultural and gender boundaries and employ an open, sharing and transparent way of working.

Flexible Working

Balance between customer's expectations and employee satisfaction and happiness is achieved by empowering employees with flexible and contemporary working practices.

Troubleshooter
| Location: Wrocław

 

As Maintenance Troubleshooter for Radio, you will be responsible for:

Cooperating with multi-site international network of experts working on modern telecommunication systems for world market radio telecom vendors.

In your role as Troubleshooter you will become responsible for analyzing problems in Radio Area reported by our Clients. Your primary job will be to understand reported issue, investigate and find out the root cause and propose a possible solution.

You will work in an international team of Maintenance Troubleshooters with close cooperation with other teams of software developers and testers. You will have direct access to Lead Troubleshooters who will help and support your questions related to trouble reports you will work on.

Your daily activities will be as follow:

  • analyzing incoming trouble reports
  • validating raised tickets against the product requirements
  • finding root causes and solving problems
  • driving investigation of complex issues
  • propose workarounds

To succeed in this role, you are a result driven person able to adapt quickly to rapidly changing environment but still enjoy working with people from all around the world.

We expect you to have:

  • Higher technical education of Computer Science or related
  • Deep knowledge and experience in system design and requirement engineering, analytical skills (min 5 years)
  • Knowledge in LTE area (min 3 years)
  • Knowledge and skills within the area of SW designing methods (e.g. UML, MSC, use cases, scenarios, etc)
  • Knowledge within telecommunication area (min 3 years) especially Radio, WCDMA, GSM, SW development, CI, CD
  • Strong Experience in SW engineering (Git, Gerrit, Linux, C)
  • Working with people and networking
  • Innovating, adapting and responding to change
  • Delivering results and meeting customer expectations
  • Planning and Organizing
  • Ability to work independently
  • Very Good English, both written and spoken

We offer you:

  • Competitive salary
  • Participation in interesting projects (both local and international)
  • Career development possibilities
  • Private medical coverage
  • Group life insurance
  • Investment fund
  • Relocation package
  • Lunches subsidy

We invite you to our journey.
We take care of your:

  • CAREER & DEVELOPMENT

    Competitive salary
    Internal & External trainings
    Clear career path
    Internal Mobility
  • HEALTH & WELLBEING

    Multisport card/holiday allowance
    Private medical coverage,
    Lunch allowance
    Comfortable working conditions and taking care of mental health
  • COMFORT

    Group life insurance,
    Investment fund
    No dress code, no stiff rules,
    no hierarchy
    Flexible working hours &
    possibility to work remotely
  • FUN

    Bonding events
    Playroom
    Support for interesting initiatives

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