Oferta pracy

Unified Communications Specialist (Voice Operations)

DSV ISS

  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment

DSV ISS

Taśmowa 10

Mokotów

Warszawa

Technologies we use

Expected

  • CISCO

  • CCNA/CCNP

  • VOIP protocols

Operating system

Your responsibilities

  • Take part in the Global Telephony Platform project covering roll outs in DSV offices across the globe.

  • Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes.

  • Support implementation/integration of Unified Communications solutions.

  • Create and update operational documentation.

Our requirements

  • Practical knowledge about Cisco Unified Communications.

  • Experience with Cisco UC, CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus.

  • Experience with VoIP protocols and UC systems integration methods.

  • Familiarity of the UC network architecture.

  • Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP protocol suite.

  • At least 2 years of experience in a similar role.

  • Familiarity and understanding of best IT practices (ITIL).

  • Good spoken/written English skills.

What we offer

  • Employment contract.

  • Buddy.

  • Comprehensive onboarding program.

  • Internal training catalogue and e-learning platform.

  • Culture of feedback.

  • Internal transition program.

  • Scandinavian work culture.

  • Work-life Harmony.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • corporate sports team

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • electric vehicle charging stations

Recruitment stages
1

CV Analysis

2

Telephone contact

3

1st Recruitment meeting

4

Tests (optional)

5

2nd Recruitment meeting (optional)

6

Feedback

DSV ISS

DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global IT services within areas like: Service Desk, Network, EDI, SAP, WMS, Software Development, Corporate Integration, Citrix.

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  • https://social.dsv.com/2QS