Oferta pracy

Unified Communications Specialist (Voice Operations)


  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment


Taśmowa 10



Technologies we use




  • VOIP protocols

Operating system

Your responsibilities

  • Take part in the Global Telephony Platform project covering roll outs in DSV offices across the globe.

  • Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes.

  • Support implementation/integration of Unified Communications solutions.

  • Create and update operational documentation.

Our requirements

  • Practical knowledge about Cisco Unified Communications.

  • Experience with Cisco UC, CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus.

  • Experience with VoIP protocols and UC systems integration methods.

  • Familiarity of the UC network architecture.

  • Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP protocol suite.

  • At least 2 years of experience in a similar role.

  • Familiarity and understanding of best IT practices (ITIL).

  • Good spoken/written English skills.

What we offer

  • Employment contract.

  • Buddy.

  • Comprehensive onboarding program.

  • Internal training catalogue and e-learning platform.

  • Culture of feedback.

  • Internal transition program.

  • Scandinavian work culture.

  • Work-life Harmony.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • corporate sports team

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • electric vehicle charging stations

Recruitment stages

CV Analysis


Telephone contact


1st Recruitment meeting


Tests (optional)


2nd Recruitment meeting (optional)




DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global IT services within areas like: Service Desk, Network, EDI, SAP, WMS, Software Development, Corporate Integration, Citrix.

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Take a 360-degree Virtual Tour of the DSV ISS Office

  • https://social.dsv.com/2QS