Oferta pracy

Unified Communications Specialist



Taśmowa 10



Your responsibilities

  • Take part in the Global Telephony Platform project covering roll outs in DSV offices across the globe.

  • Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes.

  • Support implementation/integration of Unified Communications solutions.

  • Create and update operational documentation.

Our requirements

  • Practical knowledge about Cisco Unified Communications.

  • Experience with Cisco UC, CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus.

  • Experience with VoIP protocols and UC systems integration methods.

  • Familiarity of the UC network architecture.

  • Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP protocol suite.

  • At least 2 years of experience in a similar role.

  • Familiarity and understanding of best IT practices (ITIL).

  • Good spoken/written English skills.

What we offer

  • Employment contract

  • Buddy

  • Comprehensive onboarding program

  • Internal training catalogue and e-learning platform

  • Culture of feedback

  • Internal transition program

  • Scandinavian work culture

  • Work-life Harmony

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • corporate sports team

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • canteen

Recruitment stages

CV Analysis


Telephone contact


1st Recruitment meeting


Tests (optional)


2nd Recruitment meeting (optional)



Take a 360-degree Virtual Tour of the DSV ISS Office

  • https://social.dsv.com/2QS


DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global IT services within areas like: Service Desk, Network, EDI, SAP, WMS, Software Development, Corporate Integration, Citrix.

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