Oferta pracy

UX Researcher

Hapag-Lloyd AG

  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired 8 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • Immediate employment
  • remote recruitment

Technologies we use

Operating system

Your responsibilities

  • Conduct exploratory user research, concept validation and usability testing

  • Gather qualitative and quantitative insights during research with internal users and customers from all over the world

  • Advocate UX research in our product teams and support their design decision-making processes with your discoveries

  • Review, analyze and transform data into actionable insights to improve the experience of our users

  • Support and mentoring of Junior UX Researchers

  • Work on ResearchOps tasks, improve research processes and framework

Our requirements

  • 3 + years of experience as a UX Researcher or in similar role

  • Comprehensive understanding of user-centered design practices and principles

  • Experience in various research methods, e.g., user interviews, contextual inquiry, surveys, usability testing, web analytics.

  • Experience conducting research at various stages of product development

  • Ability to present your working results to various stakeholders

  • Curiosity and drive to continually improve research operations

  • Excellent collaboration skills to work with multiple teams in an international and multicultural organization

  • Very good written and verbal communication skills in English (Polish is not a must, we speak English at work)

What we offer

  • Private medical care (Luxmed)

  • Gym card (Multisport)

  • Attractive annual bonus up to 22,5%! (depending on company performance results)

  • Group life insurance and employee capital plan (PPK)

  • Cafeteria benefit system (cinema tickets, vouchers etc.)

  • Focus on healthy lifestyle (fruit days, bike competitions, football trainings)

  • Charity and volunteer initiatives

  • Modern and well-connected office (Alchemia complex in Gdansk Oliwa)

  • Relocation support (financial support, covering immigration process for non-Polish citizens)

  • Internal learning management system

  • Development budget (sharing the costs of certifications and conferences/ IT events)

  • Flexible working hours and home office possibility (hybrid work model)

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • coffee / tea

  • sharing the commuting costs

  • Development opportunities

  • Benefit platform

About the Knowledge Center:

The Knowledge Center, located in Gdańsk, is a hub for innovation and develop state-of-the-art business and technology solutions to help us navigate the future. And we want to do that together with you.

Team and Project overview:

Join our UX Team and be responsible for UX Research of our internally developed software for employees and customers. As a part of the team, you will be exploring users’ needs, evaluating concepts and prototypes, collaborating with UX Team, IT Teams, Product Owners and employees working worldwide. You will be a member of the in-house UX Team of 18 experts (researchers, designers, analysts) working in Gdansk and Hamburg.

Hapag-Lloyd AG

Food, machinery or T-shirts: Hapag-Lloyd moves goods around the globe with over 250 container ships. We connect more than 600 ports on all continents and are one of the largest liner shipping companies. More than 13,000 employees work on board, ashore or in one of our 350 offices. Together, we transport around 12 million containers per year. Our corporate values "We care. We move. We deliver" serve as coordinates on our way. They guide our collaboration with each other as colleagues and with our customers to achieve the best possible quality. In the long run, we are committed to climate and environmental protection as well as human rights and many other social issues.

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