Oferta pracy

Vendor Performance Manager - Service Level Manager

T-Mobile

  • Warszawa

    Warszawa, Masovian
  • offer expired 5 days ago
  • B2B contract
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
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Technologies we use

Expected

  • ITIL

Optional

  • Figma

About the project

We are looking for Vendor Manager to join Vendors & Licenses Management Unit. Vendor manager will manage vendor activities and maintain both new and existing vendor relationships to ensure that vendors fulfill their contractual obligations.

If you are looking for new challenges in the area of Vendor/ contract management we are looking forward to see you in this exciting opportunity.

Your responsibilities

  • Work as part of Vendorsmanagers team, responsible for supporting and executing stability and quality of the services provided by the Vendor (s)

  • Supporting the management of contract(s) /vendor(s) in IT & NT area

  • Monitoring formal and operational execution of the agreements incl. verification of SLA reports

  • Developing relationship with the Vendors

  • Preparing the reports e.g. from BMC Remedy related to Vendor’s performance

  • Preparing analyzes, recommendations, materials related to the Vendors’ performance

  • Implementation and execution of the Vendor management process in the organization

Our requirements

  • Experience in the area of vendor management and service level management

  • Fluent English skills

  • 5 + years plus relevant experience

  • Experience/ knowledge of ITIL processes

  • Experience in use BMC Remedy or other ticketing Workflow (s)

  • Ability to communicate effectively with senior stakeholders and build effective business relationships

  • Analytical skills

  • Proficiency in using MS Office (Excel & PowerPoint)

What we offer

  • Opportunity to remote working

  • Private Medical Care on favourable terms

  • Free parking spot

  • Long-term cooperation based on B2B contract

  • Working with variety of technologies and using high-tech tools

  • and more …

  • Benefits

  • private medical care

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • mobile phone available for private use

  • computer available for private use

  • no dress code

Recruitment stages
1

CV

2

Interview with your future leader and team memebers

3

Job offer :)