Websphere Administrator

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • Apache

  • Tomcat

  • Red Hat


  • Python

  • Puppet

  • Ansible

  • Jenkins

  • AWS

  • GCP

  • Kubernetes

  • MQ

  • IIB

  • Oracle

Operating system

About the project

We are looking for skilled individuals for the Infrastructure delivery team (Payments IT department). The team builds and supports Infrastructure across a range of technologies including Linux, MQ/IIB, WAS and Oracle.

With ever increasing real-time demands of our customers, the rapid delivery of robust infrastructure is key to achieving our key business drivers whilst maintaining availability and stability of service.

This offer is aimed at people who are eager to work in dynamic team supporting complex application environments and to use progressive technology.

Your responsibilities

  • Payments Web Tech are a global team responsible for providing technical expertise for the Web Technology components that support HSBC Payments Services. At a high level the role can be split into the following duties:

  • Project Support: Provide Web Tech expertise to build Payments services to HSBC standards owning end to end delivery in readiness for hand over to Central Middleware Production Support.

  • Change Management: Liaison with Payments Development team to review, schedule and resource production change activity associated with Payments services.

  • Development Support: Ongoing support to ensure Payments Development teams have engagement to progress Web Tech configurations and help with problem resolution.

  • Estate Management: On going support in relation to security patching , fix packs and SSL certificate renewals for all servers in the Payments estate.

  • Central Middleware Liaison: Collaboration with Central Middleware function to understand initiatives and the impact on Payments services.

  • Consultancy Services: Provide guidance and expertise to Technology team in matters related to Web Tech technologies and HSBC Standards.

  • Automation Development: Identification and progression of automation opportunities within the middleware environments.

  • Understanding/Experience of the project life cycle and ability to work with the various

  • stake holders that are part of the project team.

  • Experience of working with Development Teams and External Solutions providers to discuss and agree solutions that meet HSBC standards.

  • Ability to understand and interpret functional and technical requirements with minimal help.

  • Ability to prioritise and deliver to agreed project timelines.

  • Change rota participation to review, schedule and Implement changes for production services ensuring completion within agreed SLA.

  • Experience of troubleshoot support and working with technology teams to progress problem resolution.

  • Expected to use initiative to overcome obstacles and remove blockers.

  • Adoption of a flexible approach in terms of working hours and type of work undertaken.

  • Contribution to team Confluence site to support knowledge transfer within the team.

  • Active participation in the identification and progression of initiatives that will improve operational efficiency.

Our requirements

  • Technical Experience

  • At least 36 months experience in IBM Websphere Application Server ND, IBM HTTP Server / Plugin Administration and Websphere Liberty Profile in a Linux Environment.

  • Web Technologies troubleshoot support experience.

  • Good knowledge of Linux OS (Red Hat).

  • IBM WebSphere Application Server ND, IBM HTTP, IBM Websphere Liberty Profile and Apache / Tomcat install and administration experience.

  • Working knowledge of cluster / non cluster environment within IBM WebSphere Application Server ND.

  • WebSphere resources configuration experience including JDBC providers, Data Sources, JNDI, J2C authentication alias and IBM MQ.

  • J2EE application WAR/EAR file deployment through admin console / Jython scripts.

  • SSL certificate renewal for IBM HTTP Server and working knowledge of the WAS key-store / trust-store.

  • Global Security with LDAP for WebSphere Application Server exposure.

  • Fix pack on IBM WAS / IBM HTTP Server / Plugin install / troubleshooting experience.

  • Knowledge of SSO including configuring Security Domains in IBM WAS ND.

  • Knowledge of heap dump / thread dump analysis.

  • Experience using industry monitoring tools

  • General networking experience related to Web Tech services. (e.g. load balancing)

  • Soft Skills

  • Good analytical skills.

  • Good command of both written and verbal English.

  • Ability to work independently, take responsibility and be a self-learner.

  • Ability to work within global environment and across different cultures.

  • Ability to work under time pressure, prioritise work load and multi task.

  • Ability to continuously provide high quality of service and ensure internal policy compliance.

  • A pro-active, confident & delivery focused technician.

  • A team player who is adaptable to change.

  • Confidence to challenge in a constructive manner when necessary.

  • Qualifications

  • An Information Technology/Computer Science qualification would be preferable.

  • At least 36 months in a related role.


  • Knowledge/experience of Veritas Cluster Server.

  • Knowledge/experience of scripts written in Python / Shell.

  • Knowledge/experience of Devops tools (e.g. Ansible, Jenkins , Puppet).

  • Experience of other technologies is advantageous. (e.g. MQ , Oracle , Mule soft , JIRA etc.

  • Knowledge/experience of public Cloud based deployments and configuration. (e.g. GCP , AZURE & AWS).

What we offer

  • Be part of dynamic IT environment

  • Parking few minutes away from the office,

  • Relax room (with massage chairs and area for yoga/stretch)

  • On-site medical consultations in the office,

  • Childcare policy,

  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,

  • Game room (with Xbox, PS consoles and foosball table),

  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,

  • Work and Learn from teams with mature process and tools to ensure the best in class deliverables,

  • Casual dress code.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile