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(Wholesale IT) Business Analyst

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Technologies we use


  • MS Office

  • Linux

  • Oracle

  • Jira

  • Confluence


  • MS SQL

  • IBM Quality Center

  • Google Cloud Platform (GCP)

About the project

Implementation of a new service at Google Cloud Platform (GCP). Service a long term strategic solution for the bank providing a processing (BigData) of european payments data for the purpose of data analysis, product management decisions, AML, storage and archiving and KYC processes. Mass Payments Data & Cloud processing platform using the latest technology stack. Interesting set of surrounding interfaces (in/out) and the consolidation of the orchestration layer achieving the sustainable quality and outcome.

Your responsibilities

  • Undertaking business analysis covering SDLC phases (requirements, specifications, test cases, and implementation) using AGILE methodology of delivery.

  • Liaising with business teams, colleagues, third party vendor(s) & partner systems to formulate detailed requirements.

  • Interpreting user requirements and producing detailed documentation (including processes) to be used to communicate to technical and test teams.

  • Producing high-level and detailed impact assessments to inform estimated effort for work packages.

  • Writing, analyzing & reviewing high level test scenarios.

  • Involvement in analysis & investigation of Production defects and Testing issues raised during project life cycle.

  • Ability to walk-through Business Operations team the detailed requirements and the technical design to showcase the solution.

  • Required to encourage best practices in the development of solutions and ensure delivery of qualitative and cost efficient system solutions for the HSBC group.

  • Expected to carry out knowledge sharing and training activities where required.

  • Knowledge of Banking Payment Systems and/or Banking Domain.

  • Knowledge of ISO 20022 and SWIFT formats, payment schemes.

Our requirements

  • 3+ years of Payments Industry experience, having worked in Tier-0-1 IT organizations in BFSI domain for large payments modernization/SEPA compliance projects.

  • Experience on ISO 20022, SWIFT formats.

  • General, aspiring overall Banking & Financial services industry knowledge.

  • Excellent communication skills with ability to lead domain discussions independently.

  • Proven ability to work with senior stakeholders and business sponsors and gain consensus and agreement.

What we offer

  • Long-term job in one of the largest banking and financial services organization in the world.

  • Interesting path of career in an international organization.

  • Language / Studies Reimbursement Scheme.

  • Professional trainings.

  • An environment where you will be given space to take ownership and accountability for your work.

  • A Team of professionals that will help you develop & succeed.

  • Exposure on all HSBC lines of business and markets.

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance.

  • Long term project.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

  • Ideal for the historical career path of a Business Analyst or open minded aspiring Production Support Senior Analyst, Senior Consultant or IT Project Manager looking for a change.