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Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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HSBC Service Delivery (Polska) Sp. z o.o.

(Wholesale IT) IT Project Manager

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Valid for a day
    until: 08 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • team manager

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Technologies we use


  • Agile

Your responsibilities

Services Platform Centre of Excellence(SPCoE) focuses on the delivery of cloud platform solutions for Wholesale IT that are built once and serve all. The reusable and shared services minimize duplicated development effort and greatly reduce the build and operations cost. SPCoE is a global team and we are expanding our footprints in Poland to ensure we can provide quality support in different time zones going into 2021.We are currently looking for a project manager to work along with the polish team which is getting build here in Krakow.

Our requirements

  • Bachelor’s degree or higher in computer science, engineering, business or related field

  • 5+ years of experience in project management of system / infrastructure / Cloud design, implementation and/or operations.

  • 3+ years Agile project management particularly when used in a globally diverse environment.

  • Experience with Cloud services, Containerization and operating system would be an advantage.

  • Experience in managing team size of 5+.

  • Experience in entire project lifecycle (from initiation to post implementation review) and take responsibility for the delivery of all components of the project released into Production.

  • Negotiate with partners (e.g. architects, Cloud central team, security team) to secure delivery and remove blockers.

  • Prepare project plan and progress report.

  • Coach the team in understanding of requirement, resolving issue and delivery.

  • Ensure release quality and documentation of deliverables.

  • Management of onshore and off shore team in a matrix environment and effective stakeholder management.

  • Manage risks and issues proactively, track, mitigate and escalate; where required.


  • Experience in Banking industry and have managed large scale projects.

  • Ensuring the adherence to architecture standards, along with compliance with FIM, SOX, etc.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work