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Windows Desktop Senior Engineer

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired 18 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • senior specialist (Senior)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Technologies we use


  • Windows 10

  • Windows as Service

  • SCCM

  • MECM

  • MDT

  • Azure

  • GPO

  • Intune

About the project

This role resides in one of the newly established IT Infrastructure Delivery (ITID) agile pods within the End User as a Platform (EUaaS) area, specifically the Desktop pod which will cover both Windows and Apple MAC based products.

The Windows Desktop engineering pod will continue to deliver HSBC’s build of Windows 10 (internally named CWX), review and define the hardware used for desktop and laptops devices, define the configuration to be applied to HSBC’s PCs/VDIs, manage and control the core infrastructure management applications applied to CWX, and be accountable for all engineering work on CWX.

The Senior Windows Desktop Engineer role will be directly responsible for leading, directing and influencing a team within this pod to achieve the strategic aims of ITID and the EUaaS platform.

Your responsibilities

  • Develop, maintain Windows desktop images and services

  • Be part of a team that performs sustainable continuous improvement, identifying and removing organizational barriers affecting the team, processes and products owned

Our requirements

  • In-depth experience of engineering automated Windows desktop and laptop offerings in an enterprise, preferably within a Financial Services institution

  • Deep knowledge of Windows desktop and linked technologies; Windows 10, GPOs, native Microsoft Windows management features, PC hardware, desktop builds, Windows application management, software licensing, and asset management

  • hands-on in-depth knowledge configuration of Microsoft InTune

  • Experience of associated technology areas: Microsoft Office, browsers, Java, Windows application development, virtual desktops, Windows security models and tooling, identity and access management tooling, Microsoft Systems Centre, WiFi and remote access

  • Windows performance monitoring / analysis

  • Thorough knowledge and application of Microsoft PowerShell scripting for task automation and system management

  • Good organizational, oral and written communication skills


  • Experience with macOS, Jamf Cloud

  • Agile and Project Management skills

  • Windows Controls and policies

What we offer

  • Working in an international team within an international environment and daily interaction with customers, colleagues and providers in various countries.

  • Flexible work and optional remote working

  • A highly standardized IT environment, using the latest technologies.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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