Oferta pracy

Workforce Management Planner with English

CONECTYS POLAND sp. z o.o.About the company

  • Półwiejska 42, Poznań
    Poznań, Greater Poland
  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)


Półwiejska 42


Your responsibilities

  • Determine resource requirements for all campaigns and lines of businesses

  • Analyze and generate staffing requirements for Long Term, Hiring and Training, Short Term and consistently delivery of accurate staffing forecast

  • Creates and analyzes Capacity Plan, and provides recommendations – Determines required HC based on forecasted volume or target hours, determines handling capacity

  • Creates and manages shift schedules and other activities for the employees

  • Handling contacts with the compliance of the Labor rules of each site supported

Our requirements

  • Ability to work in a team

  • Fluency in English is a must

  • Proficiency with Microsoft Office applications, especially in Excel

  • Strong analytical skills, understanding complex reporting and data transformations from multiple sources

  • Thorough understanding of forecasting, staffing, scheduling workforce, and workforce management KPI’s

  • At least 1 year of experience in a planner position (with Experience in Forecasting, Resource Planning, and Scheduling)

  • Flexible to work on rotating schedule 24/7

What we offer

  • Working on an international project

  • Multicultural and multilingual environment

  • Working with social media and new internet technologies

  • The office located in the city center

  • Benefits: medical healthcare, Multisport & meal tickets

  • Work from home until further notice

  • Benefits

  • flexible working time

  • fruits

  • integration events

  • meal passes


Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth.

We also strongly believe in Fun @ Work, so much that we've made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

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