private medical care
R000068499
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Workplace Engineering Manager
Discovery Polska Sp. z o.o.
- Wiertnicza 166, Wilanów, WarszawaWarszawa, Masovian
- offer expired 3 months ago
- contract of employment
- full-time
- manager / supervisor
- hybrid work
- remote recruitment
Discovery Polska Sp. z o.o.
Wiertnicza 166
Wilanów
Warszawa
Technologies we use
Expected
MDMs
UEMs
Optional
Jira
About the project
Warner Bros. Discovery seeks a hands-on Manager for the Workplace Engineering department. In this role, the manager contributes to engineering and operations staffing, recruitment, supervision, scheduling, development, and evaluation of staff as necessary. This position will extend the management coverage of Workplace Engineering to cover additional time zones and includes collaboration with multiple teams to ensure engineering needs are met as well as escalations related to the management of user endpoints (Mac, Mobile, Windows devices). Some project management work will be required to ensure successful delivery of larger projects (AD Consolidations, UEM migrations, etc.). This manager should be technical and have recent hands-on experience, as some engineering/operational items will be required.
Your responsibilities
Manage personnel on a day-to-day basis including supervision, scheduling, development, and disciplinary action.
Assist with evaluation and coaching of employees, including managing goal alignments with the larger technical organization.
Prioritize and balance requests based on need and inputs from multiple teams.
Provide design and process improvements ideas/direction and implement when approved.
Communicate larger challenges with management teams/personnel to drive to proper resolution.
Ensure documentation of functionality, requirements, configuration, training, and testing results in collaboration with appropriate teams and service providers.
Assist in training and handoff of new functionality with support teams as required.
Act as a mentor and subject matter expert to international engineers.
Manages 3rd level/escalation troubleshooting, incident, and problem resolution for Workplace Engineering technologies (SCCM, Intune, Jamf, Mobile and Workstation technologies)
Manages the incident lifecycles for Workplace Engineering systems and facilitates communications during incidents/outages.
Manage cloud UEM systems (Intune/AAD/Jamf) and the related endpoints as necessary.
Set expectations with key stakeholders based on delays or constraints.
Provide reporting as requested for tasks and projects such as monthly patching, project updates, and other reports requested by other teams.
Actively participate in meetings to drive projects forward and assist with supporting functionalities owned by the engineering team.
Our requirements
Proficient/Fluent in English.
3+ years of desktop engineering or support experience
2+ years of technical management experience in an enterprise environment
Must be able to communicate effectively and tactfully with all levels of personnel.
Experience managing installation, configuration, documentation, and device management.
Ability to assign tasks and manage a team during multiple projects and in multiple environments.
Ability to balance multiple competing demands and determine priority based on need.
Experience with project management
Experience in Systems, applications, basic Networking, Desktop, Monitoring, troubleshooting and end user support.
Experience in management of cloud environments, MDMs, UEMs, etc.
Optional
Bachelor’s degree or equivalent in Business, Information Technology, Computer Science, or related field
Jira/Agile knowledge
Working knowledge of build processes and typical challenges for Mac,
Windows, Mobile environments
Participate in team meetings and assist with defining timelines and roadmaps
What we offer
Contract of employment
Hybrid work model ( 3 days from the office, 2 days from home)
Free access to player.pl and HBO Max
Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, employee referral program
Work-life balance initiatives: wellbeing platform, educational webinars, Employee Assistance Program, internal media initiatives
Training & Development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
CSR activities: volunteering, eco & social initiatives
Casual dress code
Parking space available for booking
Benefits
life insurance
corporate products and services at discounted prices
no dress code
parking space for employees
employee referral program
charity initiatives
Cafeteria benefit system
partial home office
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected]..
Discovery Polska Sp. z o.o.
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.