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Xbox Service Representatives with German

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 2018-07-20

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Teleperformance is a worldwide leader in outsourced omnichannel customer experience management. We connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We are a team of 223,000 passionate people working in 350 sites providing outstanding customer experience from 76 countries in 265 different languages and dialects.

     

    Are you passionate about gaming? Want to be part of transforming the gamers support experience and help them to get back to doing what they love most? Then this job offer is for you!

    Teleperformance Poland is currently looking for

    Xbox Service Representatives with German
    Miejsce pracy: Warszawa
     
    who will provide support assistance (technical and non-technical) to Microsoft Xbox users.

    The main goal is to provide gamers with the best experience in using the Xbox products.

    What we have to offer:

    • Unique work environment;
    • Relax room with gaming area :)
    • Full time job contract;
    • Competitive salary – 5700 PLN gross;
    • Competitive salary;
    • Stable work schedule (09:00-17:00 and 10:00-18:00);
    • Benefits package – private health care, sport card, group life insurance.

    You will take care of:

    • Answering customer requests or inquiries concerning Xbox console, games and accessories;
    • Identifying and providing via phone or chat solutions to the Gamers questions and issues;
    • Delivering first-class customer experience;
    • Creating a positive impression of the support team.

    Requirements:

    • Excellent German written and spoken language skills are a must;
    • Good knowledge of English;
    • Passion for console, mobile and/or PC gaming;
    • Availability, project is open Monday – Sunday;
    • Technical knowledge, and demonstrated troubleshooting skills will be an asset;
    • Desire to be a part of the Gaming industry.

    If you are interested in the job offer, please send your resume.

    Please attach a following clause: “I hereby give consent for my personal data attached in the job offer to be processed indispensably for the current or future recruitment process by Teleperformance Polska sp. z o.o. headquartered in Warsaw, 50 Domaniewska street, 02-672, in accordance with the Personal Data Protection Act dated 29.08.1997 (consolidated text: Journal of Laws 2016 item 922). I confirm the authenticity of data included in this application document”.