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Zastępca Kierownika Działu Bankietów

  • Warszawa, mazowieckie pokaż mapę
  • Kierownik
  • 2018-08-03

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service. 

    We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

    Raffles Europejski Warsaw, 5 star hotel in the heart of Warsaw, not only brings a new dimension of luxury to this fast changing city, but also heralds the next chapter for one of the city’s most iconic and best loved buildings. It offers its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie. The hotel also house a Raffles Spa featuring six treatment rooms and an indoor pool.

    If you are looking for a dynamic environment for growth, please join us as:

    Zastępca Kierownika Działu Bankietów
    / Assistant Banquet Manager
    Miejsce pracy: Warszawa

    Summary of Responsibilities: 

    Reporting to the Banquet & Room Service Manager, responsibilities and essential job functions include but are not limited to the following:        

    • Consistently offer professional, friendly and engaging service
    • Lead and supervise the Banquet team in all aspects of the department and ensure service standards are followed
    • Handle guest concerns and react quickly and professionally
    • Train Colleagues and supervisors in the absence of a trainer
    • Balance operational, administrative and Colleague needs
    • Contribute to departmental meetings
    • Review all banquet event orders to ensure proper set-ups are in place
    • Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
    • Ensure proper staffing and scheduling of all Banquet Colleagues in accordance to productivity guidelines
    • Follow outlet policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned
    Qualifications
    • Previous leadership experience in Food & Beverage required
    • Computer literate in Microsoft Windows applications required
    • University/College degree in a related discipline preferred
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    Visa Requirements:  Must be eligible to work in Poland
    About Accorhotels

    We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands—from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit accorhotels.jobs and  frhi.com/careers.
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    Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tj. Dz. U. z 2014 r. poz. 1182, 1662).