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Applications Analyst

  • Warszawa, mazowieckie
  • Specjalista
  • 2015-05-07

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Oliver Wyman is a leading global management consultancy. We are grounded in deep industry knowledge and specialized expertise in strategy, operations, risk management, organizational transformation and leadership development. We work collaboratively with our clients to help them address their most pressing business challenges and achieve higher performance. Oliver Wyman employs more than 3,000 staff working out of 50 offices in 26 countries throughout the world. Visit our website for more details about Oliver Wyman: www.oliverwymangroup.com.

For the Information Technology Services department, Oliver Wyman is seeking a candidate for the following position based in Warsaw:

Applications Analyst
Location: Warsaw

KEY RESPONSIBILITIES

The ITS department is searching for an applications analyst to primary support our enterprise file sync and share solution. In addition the role will support other applications including CRM, Intranets, etc. They will work closely with the regional staff, the business systems analysts and developers to ensure the solution is working acceptably. Additionally, they will work to ensure that we are able to maintain the existing environment and plan for future enhancements.

REQUIREMENTS

  • Bachelor's degree in computer science, computer engineering, electrical engineering, systems analysis or a related field of study, or equivalent experience.
  • Strong facilitation and consensus building skills.
  • One to two years of application support experience
  • Microsoft Dynamics experience (preferred)
  • Exposure to multiple, diverse technologies and processing environments
  • Exceptional interpersonal skills, including teamwork, facilitation and negotiation
  • Excellent analytical and technical skills
  • Excellent written and verbal communication skills
  • Familiarity with basic graphical modeling approaches, tools and model repositories.
  • Strong leadership skills together with excellent planning and organizational skills
  • Ability to translate business needs into requirements
  • Ability to manage multiple projects
  • Sense of humor.

SCOPE OF ACTIVITIES

  • Day to day administration of enterprise file sync and share solution. (system maintenance, workspace set-ups and moves, adds and changes)
  • Application Support Analyst assistance for our applications and answer / facilitate questions from the staff and/or ITS team.
  • Help in designing, development, document, and test changes to systems.  
  • Regional client requirements collection with application functionality identifying areas for customizations/custom development.
  • Application releases updates (patches, upgrades, etc.), work with Local Technology Coordinators to ensure they have the ability to provide 2nd level support of all applications.
  • Monitoring and reporting application performance metrics, errors, inaccuracies or inefficiencies, making recommendations as needed.
  • Monitoring CA for any tickets/requests that get assigned to our group
  • Quick response in a rapidly changing business environment.
  • Research and participate in training and stay current on client/server related issues and technologies.
  • Perform other duties as assigned.
  • Work closely with Business System Managers on projects, testing and rollouts of new applications

We offer

  • Work in an international environment
  • Competitive salary
  • Attractive benefits package
  • Friendly work place

If you would like to apply for this position, please send in your application in English via button APLIKUJ.

Please include the following statement: “Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm”.

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