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Banking Analyst

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 17.09.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Banking Analyst
    Work place: Warszawa

     

    We're looking for Banking Analysts to join our growing hub in Warsaw

    • If you're looking to kick start your career in a growing organisation that offers international exposure, this opportunity may excite you
    • Joining us in a role that's completely new to our Warsaw hub, you'll gain valuable experience that could pave the way to future career opportunities
    • You'll be supporting our Remediation team with the review of historic customer files through meticulous data gathering 
    • Essentially, you'll provide the crucial next steps for our most vulnerable customers to make sure any past mistakes are addressed and put right

    What you’ll do: 

    As a bank, we're focusing on improving trust, advocacy, and rectifying legacy issues. You’ll have an important part to play in this, as you'll be delivering high quality analysis of our regulated sales files, which is known as indexing.

    By maintaining an in depth knowledge of products, sales files and processes, you'll be able to:

    • Process daily volumes within the agreed service level agreements
    • Identify and escalate vulnerable customers for a more detailed file review, by following the escalation matrix
    • Build and maintain key relationships with colleagues
    • Ensure the work you do is extremely accurate and has no errors
    • Investigate the root cause of issues and strive to prevent further recurrences

    The skills you'll need

    To be successful in this role, you'll need to be comfortable working in a dynamic environment of growth and change. You'll pair your excellent communication skills with fluent English, and you'll demonstrate strong problem solving skills and a logical approach.

    We'll also be looking for:

    • An ability to look at the root cause of issues and drive initiatives to prevent their recurrence 
    • Strong organisational skills, with the ability to work under pressure and to agreed timelines
    • A proactive approach to your work, with strong attention to accuracy and detail
    • Windows and MS Office proficiency

    How we’ll reward you

    You’ll start on a competitive reward package. Your package includes the chance to join our benefits scheme and to choose from a range of protection, healthcare or lifestyle extras.

    Inclusion

    At RBS, we want everyone to feel welcome. That’s why we want you to know that we will work with you to make the application process as smooth as possible. So please just let us know if you need any adjustments or support – we'll do whatever we can to help. If we do offer you a job, we’ll discuss with you how we can help set you up for success – by making adjustments to your working environment if required.

    Please enclose the following statement in your application:

    Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w moich dokumentach aplikacyjnych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr 133 poz. 883).  

    We kindly inform you that we will contact only chosen candidates.