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Business Support Administrator

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 13.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    Fujitsu has now been operating in Lodz for eight years. We are a team of almost 2000 linguists, IT, finance and client service specialists. Each of Fujitsu’s four Business Lines (Service Desk, Remote Infrastructure Management, Research & Development, Service Management) and EMEIA Finance Services provides a wide range of development opportunities. Fujitsu means working in an atmosphere that cannot be found in other corporations.

    Business Support Administrator

    About the job

    Purpose of Role:
    The role holder will provide a support service to GDC employees to ensure problems and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the administration area and will be responsible for a specific set of tasks within this discipline.

    Key Accountabilities:
    • Provides a specialized support role for GDC employees.
    • Makes an analysis of a potential problems or issues, diagnosis and makes potential recommendation for resolution to Business Services Manager in order to maintain appropriate service for GDC.
    • Recognizes changes in priorities for the team and own workload and takes necessary actions.
    • Maintains appropriate data relevant to the specified role for GDC to ensure accurate records and the ability to report when necessary to management.
    • Communicates effectively by using appropriate questioning, listening and presentation skills for colleagues, managers and customers in order to express and convey information appropriately for GDC employees.
    • Operates processes, standards and practices and recognizes where they can be improved for GDC in order to meet the requirements.
    • Maintains a depth of knowledge in the specialized area and takes initiative to extend knowledge in order to ensure personal contribution to the team.
    • Ensures that all general areas of office are neat and tidy at all times.
    • Provides direct support to Administration & Facilities Manager in regards to facility related topics, including improvements, fit-out plans and execution coordination

    Key Activities:
    • Organizes outgoing post and couriers.
    • Controls and ensures adherence to process regarding the visitor passes and Fujitsu visitor’s book.
    • Ensures that clients are swiftly met by their hosts.
    • Answers all incoming calls promptly and efficiently.
    • Preparation of purchase orders and maintains a point of contact for Procurement Department.
    • Reports any maintenance on office items.
    • Orders catering for meetings.
    • Generates monthly reports, communications & documents (inter alia GRIP programme).
    • Supports leadership team in travel requests & booking arrangements.
    • Acts as full back-up for colleague in reception area to cover absence.


    Behavioral Competencies:
    • Strong Customer Relationship – able to establish quick working relationships with customer.
    • Excellent communication – ability to communicate clearly with customers, colleagues and managers.
    • Excellent problem solving.
    • Drive and determination.
    • Initiative to constantly improve solution methods.
    • Flexible approach and working well under pressure.
    • Time Management.
    • Ability to prioritize tasks.
    • Team Working – team player.

    Professional Competencies:
    • Proficiency in Verbal and Written English
    • Advanced Knowledge of Microsoft Windows and Microsoft Office Package

    Why Fujitsu ?

    Opportunities to build a successful career path
    Flexibility - we are open to dialogue– many positions allow working part time or home office
    Internal and external training
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout Lodz
    Fresh fruit
    Find and visit us!

    FujitsuTextorial Parkul. Fabryczna 1790-344, Łódź

    University Business Park Ul. Wólczańska 17890-530 Łódź

    Please include the following statement: “I hereby authorize Fujitsu Technology Solutions Sp. z o.o. to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.