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Client Service Representative, Associate 2

  • Gdańsk, pomorskie
  • Specjalista
  • 14.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management, market research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs over 29,000 worldwide promoting a culture of excellence.

    At the moment we are looking for candidates for

    Client Service Representative, Associate 2
    Location: Gdańsk

    JOB ID - R-572059 

    to join the insource organization supporting the State Street EMEA


    Why State Street Bank Poland?

    Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was first established in 2007 in Kraków. Today State Street Bank employs over 4000 staff members in two attractive locations: Kraków and Gdańsk. This offers multiple opportunities to gain experience in diverse areas of the investment fund cycle as our Poland branch provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits (including Employee Savings Plan) and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within.

    Major responsibilities:            

    • Establish and maintain good business relationships with our client and assist with their inquiries in a professional manner
    • Establish and maintain an effective collaboration with the joint venture offshore teams as well as onshore Munich and Irvine teams
    • Track the joint venture team’s quality by monitoring their work results, external communication and observance of deadlines across a multitude of products/workflows including: Fixed Income, Derivatives, FX, Repo and Collateral Management.
    • Creation of intraday and MIS reporting for the tracking of KPIs
    • Address findings and errors in order to prevent occurrences and create written procedures where needed
    • Escalation contact for the client, several local and foreign banks, investment companies, brokers as well as internal departments globally
    • Independent research and resolution of complex issues that may arise; liaising with various counterparts on behalf of the client
    • Support project work to conceptualize and  implement new team related processes or optimize existing processes
    Education, Experience and Skills:
    • University/College degree in Finance, Economics or related areas of study
    • Experience in the financial servicing sector with understanding of various financial instruments, especially fixed income and derivatives
    • Experience in fixed income and cash settlements  beneficial
    • Experience with Tri-Optima (Tri-Resolve) and/or Acadia Soft Margin Sphere beneficial
    • Good technical skills in using MS Office
    • Fluency in English required, with additional European languages highly beneficial
    • Strong organizational and communications skills as well as team orientation
    • Ability to deal with external as well as global operating parties in an efficient manner, considering cultural differences
    • Self-motivated with the strength to take control and ownership of a situation
    • Able to operate under pressurized situations with time sensitive deadlines


    To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.

    As a first step we ask all candidates to fill out our online application form. Please enclose the CV in English and remember to save this document without any Polish characteristics also in file name.


     

    Job ID: R-572059 Location: Gdańsk

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