Miinto Tech PL Sp. z o.o.

Customer Care Agent

Miinto Tech PL Sp. z o.o.O firmie

Miinto Tech PL Sp. z o.o.

Hoża 51

Warszawa

Miinto is a leading e-commerce platform in fashion operating in seven different countries across Europe. Right now, we are looking for a new person who will provide excellent customer care support. As a Customer Care Agent at Miinto you will be making a difference for our customers every day and it is essential that you understand the importance of each customer and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and the customers are happy.

Customer Care Agent
Miejsce pracy: Warszawa

The primary tasks are to:

  • Manage email case queue and live chat by providing excellent customer care service in English
  • Provide quick resolutions to inquiries regarding the website, products, returns and orders  
  • Handle daily ad hoc tasks


Miinto offers:

  • Office located in city center – it’s easy to commute
  • Employment based on a contract of mandate
  • Meaningful discouts for shopping on showroom.pl and miinto.pl
  • Being a part of a young team in an international environment
  • Participation on our way to become Europe’s e-commerce fashion leader – and it’s a reaaaally exciting and satisfying journey!
  • Flexible working hours so students, are also welcome :)

Requirments:

  • Very good written English
  • Flexibility to work in the evenings and on weekends
  • Good communication skills and high-quality awareness
  • Proactive approach to daily tasks and providing all customers with the best solution
  • Ability to spread positive attitude amongst customers and team members
We will start interviewing as soon as we have qualified candidates, so please submit your resume in English :).
Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

Miinto is a leading e-commerce platform in fashion operating in seven different countries across Europe. Right now, we are looking for a new person who will provide excellent customer care support. As a Customer Care Agent at Miinto you will be making a difference for our customers every day and it is essential that you understand the importance of each customer and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and the customers are happy.

Customer Care Agent

The primary tasks are to:

  • Manage email case queue and live chat by providing excellent customer care service in English
  • Provide quick resolutions to inquiries regarding the website, products, returns and orders  
  • Handle daily ad hoc tasks


Miinto offers:

  • Office located in city center – it’s easy to commute
  • Employment based on a contract of mandate
  • Meaningful discouts for shopping on showroom.pl and miinto.pl
  • Being a part of a young team in an international environment
  • Participation on our way to become Europe’s e-commerce fashion leader – and it’s a reaaaally exciting and satisfying journey!
  • Flexible working hours so students, are also welcome :)

Requirments:

  • Very good written English
  • Flexibility to work in the evenings and on weekends
  • Good communication skills and high-quality awareness
  • Proactive approach to daily tasks and providing all customers with the best solution
  • Ability to spread positive attitude amongst customers and team members
We will start interviewing as soon as we have qualified candidates, so please submit your resume in English :).
Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

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