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Customer Care Executive

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 2017-12-07

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Customer Care Executive
Your role & responsibilities:
  • Deployment of  Local Customer Care program to secure internal and external adoption of future Customer journey
  • Implementation of global Customer Care programs
  • Continuously improving the customer journeys across digital and traditional touchpoints
  • Executing and development Castomer Care procesess and guidelines
  • Working collaboratively with business leaders on projects which drive to improve customer satisfaction
  • Analyzing customer care data
Candidate profile:
  • 4 - 5 years years of business experience, marketing or sales experience is a plus
  • Solid track record in projects execution
  • Strong understanding of Customer Care and how it can support the business
  • A proven track record of significant achievements in projects deployment
  • Excellent communication skills both written and oral in english and polish
  • Self-starter with a take charge attitude
  • Excellent analytical skills
We offer
  • multinational experience within a highly dynamic organization moved by the vision of a Smoke-Free Future
  • possibility to participate in international projects and open-up exciting career opportunities
  • attractive benefits

Interested? Motivated?
Apply on-line in English at 
www.pmicareers.pl by 21.12.2017.


Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted.