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Customer Service Representative with Dutch

  • Szczecin, zachodniopomorskie
  • Specjalista
  • 04.08.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    arvato Bertelsmann Polska is a subsidiary of arvato Bertelsmann AG, an international outsourcing provider, employing over 73000 people in more than 40 countries. The Polish branch of arvato Bertelsmann employs over 3500 people in 14 locations. Together with a global leader in the IT industry, we are currently developing our Contact Centre projects and in relation to that we are looking for Customer Service Representatives with Dutch.

    Customer Service Representative
    with Dutch
    Miejsce pracy: Szczecin

    The Customer Service Representative is responsible for handling customer queries (phone, e-mail and chat) and supporting individual and business clients in both incoming and outgoing communication. There are no sales involved.


    • fluency in Dutch
    • good knowledge of English (needed for internal communication and trainings)
    • general IT knowledge (Windows, MsOffice, Internet Explorer)
    • commitment to customer service
    • responsibility in processing customers’ data (business and individual customers)


    • full time employment contract
    • competitive salary
    • access to career paths  within company structure via internal promotion system
    • attractive benefit system including sports, medical and leisure
    • off-work activities including picnics, nights out etc.
    • opportunity to gain customer service experience in a large multinational company
    • friendly, supportive and multinational working environment
    • work in a modern office complex
    • remote recruitment process
    • support for candidates relocating to Poland from another country
    • 50-minute paid rest break per day