Digital Data & Online Media Analyst
- Kraków, małopolskie
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Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.
Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.
Digital Data & Online Media Analyst
Miejsce pracy: Kraków
Nr ref.: 58697BR
General Position Definition
Shell’s Internal Communications Centre of Excellence (IC CoE) was established to develop and execute the company’s internal communications strategy on a global basis. The IC CoE supports the delivery of Shell’s business goals and priorities by ensuring consistency in strategy, systems, processes and tools across corporate, business and functional internal communications. The key objectives of the IC CoE are to: connect staff with strategy to ensure each employee understands their personal contribution to the company’s success; connect leaders with staff at all levels to strengthen employee engagement and motivation and drive a high-performance culture; and connect the organisation with the external world and customers.
With that in mind, Internal Communications is seeking a highly professional Digital Data Analyst. You will be responsible for shaping and delivering communications insights; assessing and analyzing current digital environments to identify areas needing improvement; and for developing actionable insights for the Internal Communications team. You will be part of a large, global team with colleagues located in Asia, Africa, Middle East, North America and Europe. You will be working out of Shell’s Krakow office in Poland.
Position Description – Purpose
The Digital Data Analyst is a key role serving the Internal Communications Center of Excellence (IC CoE). You will need to immerse yourself in the different channels we use to reach various sets of internal audiences. You will become the expert that knows the user, and knows the magic – using data insights to tell the story of what works and what doesn’t in engaging our staff.
We are looking for someone who has a passion for communications, an innate curiosity about our user, is good with numbers, and is eager to dive into large, complex datasets, pull out trends, and ultimately create actionable insights for our team and our stakeholders. You must be able to be creative in telling the story of the insights that emerge. This will be done using PowerPoint, infographics and more, enabling our IC CoE team to use the story to advise their senior stakeholders as well.
Measurement focuses on content, projects and programmes on our core internal digital channels such as our primary digital publication (Shell Online), our business and function focused news channels (MyNews), our video platform (Stream), and executive engagements such as webcasts and face-to-face town halls and meetings.
Your Essential Responsibilities
In this position, you will:
Skills needed to succeed
Education and/or experience:
Demonstrated proficiency in:
Benefits of working at Shell:
People with disabilities are welcome