Digital Web Producer with German
Ref. no: WRO001UL
EY Global Delivery Services means 27.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.
In this role, you will support the Online Marketing team for EY GSA (Germany, Switzerland, Austria) in the publishing of content across external marketing sites and supporting content management needs of one or more communities within the firm. This involves applying firm web publishing templates and standards to production-ready content, and use of global process and systems that comprise the firm's content management infrastructure.
The primary objective for this role is to ensure that optimized content is delivered to practitioners at the point of need via the most relevant external sites. The production process includes enhancing content copy, publishing web pages and documents, selecting and optimizing graphics/imagery as relevant, content migration, sanitization of shareable knowledge assets, content quality review, compliance with web templates, and EY visual brand identity and site standards.
Purpose of the Job:
Performs web publishing, selection and optimization of graphics/imagery as relevant, content migration, sanitization of shareable knowledge assets, and compliance with web templates, EY visual brand identity and site standards.
Reviews and edits document information forms for consistency and accuracy of information.
Authors/creates abstracts (summary/highlight of the entry) and titles for entries posted to the content management system.
Utilizes technical ability and manages content updates received from a Content Owner or a team lead and, with minimal instruction, makes the necessary, corresponding changes (edits, document additions, document removals) in a complex, Microsoft SharePoint or web-based content management system.
Communicates status effectively with team leaders keeping them apprised of project status. Identifies problems. Investigates potential solutions. Seeks guidance when necessary.
Manages the feedback mailbox, responding to basic requests and involving other appropriate team members where appropriate.
Contributes actively and shares insight in team discussions.
Supports development of documentation for knowledge content creation, repurposing, review and sanitization as deemed necessary by the community.
Skills and attributes for success:
Fluency in German (oral and editing) and good English is an absolute must
Strong ability to prioritize, work independently with minimal supervision and meet deadlines
Strong project management skills
You are a persistent diplomat and know how to deal with strong personalities
Ability to identify and communicate problems.
Able to respond appropriately to routine and non-routine requests.
Creative and efficient in using web-publishing and formatting tools.
Responsible for applying general presentation guidelines, such as when and how to create hyperlinks among documents.
Performs work independently, with moderate level of review, and is assigned to projects of moderate complexity and visibility, as well as projects requiring planning and coordination.
Must be able to work independently, complete multiple tasks and meet deadlines in a fast-paced, changing environment.
- Your audience will mainly be located in Germany, Switzerland or Austria which will demand virtual collaboration. A self-starter mind-set as well a very pro-active communication is crucial for success.
Knowledge and Skills Requirements:
Strong communication skills (both verbal and written) are required.
Strong attention to detail.
Strong organizational skills.
Ability to adapt to changing priorities and work in a team environment.
Experience of working with Adobe Experience Management or similar content management systems is required.
Proficiency with typical MS Office tools (Word, Excel, IE), as well as a comfort level with technology.
Strong understanding of the relevant publishing technologies and knowledge infrastructure elements.
Must perform with a high degree of accuracy.
What we look for:
You are a self-starter, a team player and you’re fun to work with. You like to continuously improve things and look for ways to do them effective and efficient. Additionally, you are curious and eager to learn about EY’s many services and competencies.
What working at EY GDS offers:
We offer a unique development opportunity in an international, multilingual environment. You will have the chance to gain up front market insights from a technology, society and political perspective. Additionally, you will be working with leaders and professionals and coping with a broad variety of topics.