Oferta pracy

Eazystock Consultant

Syncron Poland Sp. z o.o.O firmie

Syncron Poland Sp. z o.o.

Twarda 4

Warszawa

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com
EAZYSTOCK CONSULTANT
 
As an EazyStock Consultant you will report to the local EazyStock
Customer Success team leader and you will participate in projects
delivered globally. EazyStock Consultant
is responsible for the implementation of EazyStock for our global
customers, which are SME companies.

In the first year at EazyStock, an EazyStock Consultant is expected
to learn about EazyStock and to be able to assume
a customer-facing role, including managing existing customers
and supporting new business acquisition activities.

This role includes development of complex software solutions from the business side: presentations, data analysis, documentation and reporting. 

Responsibilities 

  • Taking part in delivering software to customers, including:
    • Gathering, analyzing and documenting customer requirements
    • Proposing solutions to problems related to supply chain
    • Identifying customer needs and suggesting extensions and additional services
  • Configuring EazyStock to fulfill customer’s needs:
    • Modelling the supply chain and fine-tuning parameters
    • Testing configuration and ensuring business alignment
  • Delivering workshops & user training
  • Managing existing Customers
  • Supporting the pre-sales process
    • Setting up demonstrative accounts
    • Inventory data analysis
    • Preparing ROI presentations
  • Identifying and reporting enhancement ideas and bugs to the Product Management department
  • Mentoring junior consultants

Requirements 

  • IT or Supply Chain Management degree from a Polytechnic or a University. We also accept degrees from other related fields
  • A minimum of 3-5 year of work experience
  • Extensive analytical skills:
    • Ability to understand and document customer requirements
    • Data analysis and reporting skills
  • Experience in IT. Proficient knowledge of the Office package. At least basic knowledge of SQL and relational databases.
  • Very good communication and interpersonal skills. Preferably also presentation skills
  • Fully communicative in English – both spoken and written
  • Willingness to travel (3-4 days a month, European region)
Preferred qualifications:
  • Experience in Supply Chain Management
  • Practical experience with Windows and Linux operating systems, log files analysis and information retrieval.

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