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German Translator - Google Product Support

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 2018-10-22

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.

    In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.

    Due to our growing business needs we are looking for:

    German Translator -
    Google Product Support
    Location: Kraków, Google Office on the Main Square

    Speakers with proficiency in the following languages:

    German/English (min. C1, C2 or native preferred)

    Key Role & Responsibilities

    Assist in the day to day communications with clients that our analysts perform with multilingual clients, translate the emails to ensure clear and proper communication in the client’s languages.

    • Provide guidance and transparent language expertise
    • Provide two-way communication and collaboration with analysts and clients
    • Serve as point of contact for emails led by our escalation management team to improve client experience and internal operational effectiveness
    • Additional duties as role evolves

    Desired Skills and Experience

    Skill set required

    • Proficiency or native in German and English (knowledge of additional languages is a plus)
    • Ability to absorb and troubleshoot technical terms and communicate them to a non-technical audience
    • Some previous experience in working for a publisher or ad network would be preferred but non-essential
    • Knowledge of technical language is a plus

    Please apply via application button.

    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data, in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.