Ta oferta pracy jest nieaktualna od 240 dni. Sprawdź aktualne oferty pracy dla Ciebie

Head of Resource Practice

  • Kraków, małopolskie pokaż mapę
  • Kierownik
  • 14.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:
    Head of Resource Practice
    Location: Kraków
    Ref No: GTC/HRP/01/2018

    Key Accountabilities:

    • Develop a step change in the overall operational performance of Transformation (skills, service levels, cost and efficiency and delivery partner satisfaction), through the successful deployment of professional change practices
    • Translates business/function priorities and resource requests and plans into short through to long term resource deployment, recruitment and training plans
    • Influence and collaborate with internal stakeholders / Delivery Directors / Global PMO, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations
    • Support country and regional leadership in managing and leading change in region/country through effective resource up-skilling and deployment
    • Ensure deployment of standardised change methodologies and processes, working across the global community for best practice sharing
    • Resource effectively and run professional practices, monitor and report on the programmes and intervene when programmes go off track
    • Ensure all agreed costs, quality and delivery commitments to stakeholders by priority market teams are met.
    • Proactively monitor areas of concern and risks across the teams and provide recommendation to mitigate them to ensure SLAs of delivery are met
    • Build a new culture of collaboration between Global Transformation teams and Professional Practices, sharing good change ideas and ensuring Global Transformation work is recognised as best in class in leading business change
    • Develop resource practices to ensure priority programmes have sufficient resources, where the approach and solutions are consistent across regions
    • Promote a positive work culture within Transformation based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity


    • Outstanding knowledge of Global Transformation – functionally, operationally and financially, including any Change / Transformation activity
    • Strong background in people management and development in a change environment
    • Proven experience of positive, challenging interactions with Senior Executives across the group
    • Proven ability in working across multi-disciplinary and multi-cultural diverse work environments
    • Strong analytical background and proven ability in analytical rigor, including being able to contextualise data into business activities and conclusions
    • Proven ability in successfully designing and implementing large-scale, complex global / regional change initiatives
    • Evidence of successfully managing financial plans and cost centre management
    • Successful experience in developing and retaining critical talent and building an effective leadership team
    • Wide experience in business transformation roles in a matrix environment
    • Outstanding organizational and planning skills in order to cope with multiple large-scale responsibilities
    • Understanding of the skills and capabilities required by successful change personnel at various levels
    • Interpersonal skills, including the ability to articulate the case for investments and alternatives in the language of business
    • Master’s degree (e.g. MBA) in related field or commensurate practical experience
    • Good working knowledge of functional area in an operational or consulting capacity
    • Demonstrated ability to create and drive large-scale programmatic change in large organizations

    We offer: 

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.


    You'll achieve more when you join HSBC.

    All current positions are available on: http://www.hsbc.com/careers

    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

    Wszystkim zainteresowanym kandydatom dziękujemy za zgłoszenia. Zastrzegamy sobie możliwość kontaktu tylko z wybranymi kandydatami. Rozpatrywane będą wyłącznie aplikacje zawierające zapis:Wyrażam zgodę na przetwarzanie moich danych osobowych w celach rekrutacji, zgodnie z Ustawą z dn. 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926 z późniejszymi zmianami).