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HR IT Product Manager

  • Kraków, małopolskie
  • Kierownik
  • 15.11.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Lufthansa Group Business Services (LGBS) acts as a high-performance center, supplying all part of the Group with new power. We make processes simpler, learner, quicker and more efficient – and, as a result, the entire Lufthansa Group more efficient and successful in the long term.

    Our core field is business administration, however we do not do it as usual. We make process dynamic. We operate with data and information that we filter and analysis. We identify potential, merger and optimize them and thus create substantial added value -  for our business partners – for entire Lufthansa Group. Together we can make a great difference.

    Be Lufthansa. Be Yourself.
    HR IT Product Manager
    Location: Kraków


    • Acting as a point of contact for all related queries
    • Ensure smooth operation of HR applications in the respective functional areas
    • Support LGBS HR business process management by providing appropriate IT solutions in the respective functional area
    • Supporting the elaboration of Business Cases, initiating and managing IT Demand Business Cases
    • Design and implement new IT solutions in the respective functional area
    • Managing the order book and the implementation of small changes
    • Reviewing and signing off software product management, relevant work products and project milestones
    • Collect functional requirements and evaluate against technical feasibility
    • Ensuring the quality of the product assets e.g. accurate and up-to-date product documentation for all stakeholders and end-users
    • SLA and provider management
    • Financial and license (subscription) management
    • Acting as a financial budget holder
    • Responsibility for IT governance (security, risk, strategy, architecture)
    • Drive efficiency, productivity and innovation in the respective functional area




    Demand Management:

    • Develop concepts, implementation plans and operation models, mainly for procurement applications
    • Take responsibility and ownership for the IT demand management and operation of LGBS business applications
    • Gather functional requirements regarding the IT setup required to operate the business processes out of the LGBS center or BPO location, especially focusing on:
      • Business applications and related roles and access rights
      • Workplace infrastructure and connectivity
      • Applications changes
    • Gather functional/business requirements for new and/or enhanced business applications
    • Proactively develop and propose solution concepts for new business applications meeting LGBS needs in cooperation with technical experts, business departments and solution providers
    • Assess technical solution alternatives (infrastructure, applications etc.) and develop recommendations together with technical experts
    • Define and agree functional specifications
    • Plan and coordinate the implementation of new solutions

    Technically-functional coordination


    Requirement and Change Management; Requirements analysis and evaluation / transfer to external IT providers


    Technically-non-functional coordination


    Change-, Release and Deployment Management; technical requirements analysis and evaluation / transfer to external IT provider


    Platform Management


    The overarching requirement, change and release management, perception of IT governance tasks, cross-module / platform-wide coordination, strategic enhancements.



    • Knowledge / Education 
      • Academic graduate (e.g. Business Administration or IT)
    • Professional experience
      • Minimum 2 years of experience in IT
      • Minimum 1 years with responsibility for business-critical IT systems
      • Good functional and technical knowledge of HR IT systems preferably
      • Success Factors alternatively SAP HR is a plus 
    • Managerial Know-how  
      • Excellent communication skills
      • Strong ability to influence and co-operate with others with or without direct supervision
      • Management of complex IT environment
    • Language skills
      • English fluent in writing and speaking
      • German fluent in writing and speaking


    • Challenging work in an international environment
    • Professional training package
    • Multiple career development opportunities
    • Unique Travel Benefits 
    • Permanent work contract and stable employment
    • Job in an inspiring team and friendly atmosphere
    • Medical care
    • Social Profits
    • Language courses 
    • Cultural events