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IT Business Analyst

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 19.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    What if you were given the opportunity to make a difference? It`s time to embrace your Infinite Possibilities! This is your opportunity to be a part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and cutting-edge technology. We have spent more than 100 years creating new ideas and we are looking for people who can collaborate to help us build on our history while creating future success. We are an established and expanding Global Business Services Center in Krakow. Thanks to our engaged employees and operational excellence we provide advanced services in the areas of Finance, IT, Global Sourcing, Supply Chain and Global Customer Service. You have the opportunity to contribute your unique talents as you develop a rewarding career and learn from experts in our diverse and international work environment

    IT Business Analyst
    Location – Krakow

    IT Business Analyst acts as a liaison between the business units within EMEA and Information Technology Department. IT Business Analyst works within the team to understand and enhance business processes and customer interactions through information technologies. IT Business Analyst will work on defining business processes and information technology improvement initiatives that will add value to the business/enterprise.    

    Our offer

    In Business Analysis Team we say that we “eat change for breakfast”. This job offers many challenges within a dynamic work environment. Acting as liaison between the Business and IT gives you a constant opportunity to learn something new almost every day. In this position you will primarily be responsible for the area of applying IT solutions to processes critical to EMEA business operations. The scope of the role gives you exposure to senior leaders in the business. We offer opportunities to learn and grow (following IIBA, PMI guidelines) within a friendly and supporting team of talented individuals. You will also broaden your perspective and IT awareness by cooperating closely with IT Service Providers.

    You will

    • Act as a liaison between the business/process owner and Information Technology to coordinate the delivery of information technology solutions to the business
    • Collect and translate customer requirements into functional specifications for the IT organization
    • Participate in overall process improvements of a functional area
    • Provide complete functional process analysis, design and documentation of new and existing business processes
    • Understand and participate in the phases of IT’s project delivery process
    • Begin to coordinate and/or conduct Information Technology training or educational sessions
    • Build working relationships with internal customers
    • Plan and lead medium to large sized projects and enhancement requests, assists, and leads the commissioned project team to devise project plans and define communication strategy of status of project. Delivers projects within agreed schedule and budget
    • Begin to present a thorough understanding of business systems and industry requirements
    • Pro-actively propose solutions to the business
    • Provide consultative support by developing innovative solutions that effectively drive new opportunities to deliver value to the customers, business, and potentially our suppliers
    • Act as a facilitator in regards to communication between different organizational units
    • Act as a key contact for customers in the specific area of expertise
    • Begin to coach other members of the team on business analysis and/or project management, and business acumen
    • Follow and begin to share best practices and recognized standards of Business Analysis; i.e. published by International Institute of Business Analysis (IIBA)

    You have

    • Proven experience in Business Analysis and Project Management roles (i.e. following IIBA and PMI best practices)
    • Proven track of record of implementing business process improvements
    • In depth knowledge of business process mapping, data modeling (UML, BPMN including modeling tools i.e. Ms Visio) and broad knowledge of technologies supporting the business
    • Ability to listen and to elicit user requirements and develop effective business solutions
    • Ability to negotiate between business and information technology
    • Excellent command of English
    • Strong interpersonal skills to communicate and collaborate with all levels of our organization
    • Ability to get work done through others
    • Strong business acumen
    • Team player attitude


    Please submit your CV in English.

    Please, place in your CV the following clause:

    "I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 September 1997, unified text published in the Polish Journal of Laws (Dziennik Ustaw) of 2002, no. 101, item 926, later amended."