INFORMATION CLAUSE

We hereby inform you that:

  1. the administrator of your personal data is Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street;
  2. contact with a person, who performs the tasks of the Data Protection Officer at Fujitsu Technology Solutions Sp. z o.o., is possible via an email address: [email protected]) or in writing to the address of the data administrator with the note „Data Protection Officer”;
  3. processing of personal data within the scope provided in the application takes place in order to conduct and resolve the recruitment process for the position, while the legal basis for their processing is art. 6 par. 1 lit a of the General Data Protection Regulation dated April 27, 2016.;
  4. Your personal data might be transferred to other entities of Fujitsu Technology Solution with which Fujitsu Technology Solutions Sp. z o.o. cooperates in the realization of the recruitment process.
  5. Your personal data might be forwarded to
    1. Izrael on the basis resulting from decision of the European Commission about the appropriate level of protection of personal data.
    2. Japan, using appropriate protection in the form of standard data protection clauses approved by the European Commission
    3. You have the right to obtain copies of data transferred to a third country based on a written request submitted to Fujitsu Technology Solutions Sp. z o.o.;
  6. Your personal data will be kept for the period of 12 months from the moment the application;
  7. You have the following rights related to the processing of personal data by the administrator:
    1. access;
    2. rectification;
    3. remove;
    4. processing restrictions;
    5. raise objections to the processing;
    6. transferring data to another personal data administrator;
    7. raise objection to the processing of data in the process of automated decision making, including profiling;
  8. You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing which has been carried out on the basis of consent before its withdrawal;
  9. You have the right to lodge a complaint with the supervisory body competent for personal data protection, if you acknowledge that the processing of your data violates the provisions of the General Data Protection Regulation dated April 27, 2016.;
  10. providing Your personal data is voluntary, but necessary to take part in the recruitment process;
  11. Your personal data will not be processed in the process of automated decision making.
Fujitsu Technology Solutions Sp. z o.o.

IT Operations Manager

Fujitsu Technology Solutions Sp. z o.o.O firmie

Fujitsu Technology Solutions Sp. z o.o.

Fabryczna 17

Łódź

Lodz

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

 

IT Operations Manager

 

Location: Łódź

The role holder manages a large or complex team and demonstrates good knowledge of the area of operations that they have ownership for. The role holder has responsibility to ensure and maintain the availability of the operation for customers and end users.

  • People Management. Manages, motivates and develops a large team, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities
  • Risk Management. Establishes and manages risk for the team’s skill levels and adequate resources to ensure that risks are mitigated and problems resolved, in relation to meeting our commitments.
  • Planning & Control. Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing priorities or issues on services of a small to medium capacity. Uses strengths of team to achieve effective and efficient delivery of service within Service Level Agreement. (SLA) Creation, maintenance and adherence to Quality Standards as appropriate. Evaluates and integrates new workloads.
  • Business orientation. Anticipates the impact of business issues on own team and takes appropriate action.  Is responsible for monitoring and controlling issues and providing reports to customers and/or internal stakeholders as required.
  • Operations Focus and attention is primarily on the specific services which the team is delivering to their current customer base. Helps to define and implement best practice for given area. Responsible for improving core skills, adopting standard processes and encouraging re-use.
  • Process orientation. Understands ITIL-based processes and links between them. Is able to ensure e2e performance within established processes and is able to enhance it by ensuring proper adjustments.
  • Tools Mastery. Ensure adherence to agreed strategic tool-set, emphasizing the need for improved deployment and usage.

  • Operation availability, continuity, security & capacity meet agreed service level agreement (SLAs).
  • Delivering to cost budget.
  • Ensuring ITIL process compliance.
  • Improving efficiency target.
  • Awareness and conformance to all relevant standards. Successful internal/external audits passed where appropriate.
  • Maintaining, and growing as appropriate, skill levels of the team.
  • All aspects of Performance Management process completed.
  • Build relationships with internal peers, stakeholders and customers as appropriate.
  • Customer feedback.
  • Recognizes where risk exists and communicates risk to the appropriate channels, with a proposal to address the problem.
  • Regular review of all service issues and exceptions.
  • Encourages the use of best practice across the team, including documenting and sharing with others.
Lodz Lodz

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

EXTENSIVE BENEFIT PACKAGE

Lodz Lodz Lodz

FUN @ WORK

Various company events for employees and their families.
Team building events.
Cinema tickets, internal contests.
Relaxation zones in the workplace.
Discounts for employees.
CSR programs, initiatives and activities in areas such as environment, community involvement & development, diversity & inclusion, wellbeing and operating practices.

 

COMFORT

Attractive locations in Łódź, Katowice and Warsaw.
Flexibility and home office opportunities.
Delicious tea and coffee.


HEALTH

Private medical care.
Fresh fruits.
Cafeteria benefit system.
Fujitsu sports teams e.g. running or cycling team.

Lodz Lodz

 


To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland

L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/

Lodz Lodz

 

Textorial Park
ul. Fabryczna 17
90-344, Łódź

 

University Business
Park ul. Wólczańska 178
90-530, Łódź

 

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

 

.KTW
Aleja Roździeńskiego 1
04-202, Katowice

Lodz

What you can expect?
HUMAN WORKPLACE
  • Work-life balance
  • Appreciation of your work, awards program
  • Support and motivation
  • Friendly atmosphere, diverse and international working environment
  • Job security
CAREER CHOICE AND DEVELOPMENT
  • External and internal training, courses, conferences
  • Opportunities for growth and promotions
  • Development opportunities in all directions – vertical and horizontal
  • Possibility to change department or scope
EMPOWERMENT
  • We develop our unique know-how
  • We work with over 100 globally recognized brands, conducting prestigious large-scale projects
  • Employees can have an impact on the services provided to clients, openness to dialogue
The role holder manages a large or complex team and demonstrates good knowledge of the area of operations that they have ownership for. The role holder has responsibility to ensure and maintain the availability of the operation for customers and end users.
IT Operations Manager
  • People Management. Manages, motivates and develops a large team, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities
  • Risk Management. Establishes and manages risk for the team’s skill levels and adequate resources to ensure that risks are mitigated and problems resolved, in relation to meeting our commitments.
  • Planning & Control. Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing priorities or issues on services of a small to medium capacity. Uses strengths of team to achieve effective and efficient delivery of service within Service Level Agreement. (SLA) Creation, maintenance and adherence to Quality Standards as appropriate. Evaluates and integrates new workloads.
  • Business orientation. Anticipates the impact of business issues on own team and takes appropriate action.  Is responsible for monitoring and controlling issues and providing reports to customers and/or internal stakeholders as required.
  • Operations Focus and attention is primarily on the specific services which the team is delivering to their current customer base. Helps to define and implement best practice for given area. Responsible for improving core skills, adopting standard processes and encouraging re-use.
  • Process orientation. Understands ITIL-based processes and links between them. Is able to ensure e2e performance within established processes and is able to enhance it by ensuring proper adjustments.
  • Tools Mastery. Ensure adherence to agreed strategic tool-set, emphasizing the need for improved deployment and usage.
  • Operation availability, continuity, security & capacity meet agreed service level agreement (SLAs).
  • Delivering to cost budget.
  • Ensuring ITIL process compliance.
  • Improving efficiency target.
  • Awareness and conformance to all relevant standards. Successful internal/external audits passed where appropriate.
  • Maintaining, and growing as appropriate, skill levels of the team.
  • All aspects of Performance Management process completed.
  • Build relationships with internal peers, stakeholders and customers as appropriate.
  • Customer feedback.
  • Recognizes where risk exists and communicates risk to the appropriate channels, with a proposal to address the problem.
  • Regular review of all service issues and exceptions.
  • Encourages the use of best practice across the team, including documenting and sharing with others.
What you can expect? HUMAN WORKPLACE
  • Work-life balance
  • Appreciation of your work, awards program
  • Support and motivation
  • Friendly atmosphere, diverse and international working environment
  • Job security
CAREER CHOICE AND DEVELOPMENT
  • External and internal training, courses, conferences
  • Opportunities for growth and promotions
  • Development opportunities in all directions – vertical and horizontal
  • Possibility to change department or scope
EMPOWERMENT
  • We develop our unique know-how
  • We work with over 100 globally recognized brands, conducting prestigious large-scale projects
  • Employees can have an impact on the services provided to clients, openness to dialogue
INNOVATIVE TECHNOLOGIES
  • Access to high quality equipment and innovative technologies which we work with everyday
  • Industry-leading solutions, systems and programs

EXTENSIVE BENEFIT PACKAGE

FUN @ WORK

Various company events for employees and their families.
Team building events.
Cinema tickets, internal contests.
Relaxation zones in the workplace.
Discounts for employees.
CSR programs, initiatives and activities in areas such as environment, community involvement & development, diversity & inclusion, wellbeing and operating practices. 

COMFORT

Attractive locations in Łódź, Katowice and Warsaw.
Flexibility and home office opportunities.
Delicious tea and coffee.

HEALTH

Private medical care.
Fresh fruits.
Cafeteria benefit system.
Fujitsu sports teams e.g. running or cycling team.

Textorial Park
ul. Fabryczna 17
90-344, Łódź
 
University Business
Park ul. Wólczańska 178
90-530, Łódź
 
Nowa Fabryczna
ul. Składowa 35
90-127, Łódź
 
.KTW
Aleja Roździeńskiego 1
04-202, Katowice
What you can expect?
HUMAN WORKPLACE
  • Work-life balance
  • Appreciation of your work, awards program
  • Support and motivation
  • Friendly atmosphere, diverse and international working environment
  • Job security
CAREER CHOICE AND DEVELOPMENT
  • External and internal training, courses, conferences
  • Opportunities for growth and promotions
  • Development opportunities in all directions – vertical and horizontal
  • Possibility to change department or scope
EMPOWERMENT
  • We develop our unique know-how
  • We work with over 100 globally recognized brands, conducting prestigious large-scale projects
  • Employees can have an impact on the services provided to clients, openness to dialogue

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