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IT Projects Specialist

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 12.10.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    IT Projects Specialist
    Location: Kraków
    Ref No: ITOps/En/10/2018

    Main Duties: 

    • Manage the timely delivery of IT-initiated and sponsored projects
    • Manage the plans, quality and reporting for assigned projects
    • Efficient problem resolution and maximization of system availability, proactively manage the Local Infrastructure
    • To support day to day running of Technical Operations including accountability for supporting activities
    • To provide user level system support to the business area and work towards customer delight
    • Be proactive in identifying opportunities to improve customer service
    • Effectively work with the team members during projects implementation process and build a good rapport within the team
    • Strictly adhere to the set procedures and follow the guidelines


    • Proficiency in IT Desktop/VDI support and troubleshooting (Windows 7/10) in AD domain environment
    • Experience in server configuration and Operating Systems preferably in enterprise env., including VMware ESXi, SCCM, Windows 2012
    • Broad understanding of CSS scoped IT hardware, software, operations and networks
    • Good knowledge of the project lifecycle, tools and structured project methodologies
    • Fluency in English (verbal and written)
    • Microsoft Excel knowledge is a must (vlookup, pivots)
    • Ability to learn quickly and transfer knowledge appropriately
    • Ability to build rapport with a wide range of people and
    • Ability to single handled multi-task and to maintain focus in completing major activities within timescales
    • ITIL course is an advantage

    We offer: 

    • Stable job in professional team
    • Interesting path of career in an international organization
    • Consistent scope of responsibilities
    • Private health care, employees’ benefits


    You'll achieve more when you join HSBC.
    To apply for this position please send your curriculum vitae including reference number: ITOps/En/10/2018
    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]