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Junior Software Support Specialist with languages

  • Warszawa, mazowieckie
  • Specjalista
  • 6 - 8 tys. zł brutto
  • 11.08.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Smart Recruiting

    Smart Recruiting is a boutique executive & direct search agency partnering with the biggest technology, consulting and outsourcing companies in Poland. Currently we are looking for language specialists willing to develop in Technology, IT and Consulting business fields. Our goal is to find for you a position that will match your skills and will be in line with your expectations and experience. 

    Find out more at https://smartrecruiting.pl

    Junior Software Support Specialist with languages

    Miejsce pracy: Warszawa
    Wynagrodzenie: 6 - 8 tys. zł

    Scope of responsibilities:

    • Provide software support to our client’s customers in a wide variety of industries (experience is not essential, as we provide advanced IT onboarding trainings)
    • Manage various technical support email inboxes, processing incoming email communications
    • Handle calls from our client’s customers, partners, and internal personnel in EMEA markets
    • Create and maintain online accounts for customers and partners to access client’s websites
    • Process requests from customers and partners for new software license keys (software updates)
    • Issue software license keys and online accounts for new software transactions
    • Administer and support critical Technical Support operations systems
    • Assist with the setup of testing environments to facilitate the troubleshooting of customer issue in cooperation with 2nd and 3rd line of support (additional tasks are up to your experience & skills)

    We want you to have:

    • Very good French, German, Spanish, Italian language skills (min. C1)
    • Good command of English language (both spoken and written, min. B2)
    • Motivation to work within Technology, IT or Consulting fields
    • Very good analytical and communication skills
    • Good knowledge of MS Office 
    • Willingness to grow professionally in an international business environment
    • Previous professional experience would be an asset (e.g. Customer Service, Analyst or Technical Support - we can provide career options from L1 to L3 Advanced Support)

    We offer:

    • Opportunity to work in a well-know and international company
    • Growth opportunities in different areas such as consulting, technology, IT
    • Friendly work atmosphere in multicultural environment
    • Trainings tailored to help you achieve your potential: Big Data, SQL, Programming languages
    • The ability to use your knowledge of foreign language on a daily basis at work
    • Possibility to cooperate with range of clients and newest technology solutions 
    • New Joiners onboarding programme including trainings
    • Possibility to take part in social initiatives 
    • Benefits including: private medical care, benefit sport club cards, life insurance

    Interested? Please apply using the button below.

    When applying please enclose the below statement:

    "I hereby express my consent to process my personal data for recruitment purposes by Smart Recruiting Grzegorz Sekulski company, with its registered seat in Warsaw, Poland, ul. Postępu 10, in accordance with the Personal Data Protection Act dated 29.08.1997 (with further amendments). I agree that Smart Recruiting places my personal data in its database and will contact me by phone or email to propose job offers. I've been informed that I can contact Administrator and access the data at any time and have right to correct them or erase from the database.”


    When applying please enclose the below statement:

    "I hereby express my consent to process my personal data for recruitment purposes by Smart Recruiting Grzegorz Sekulski company, with its registered seat in Warsaw, Poland, ul. Postępu 10, in accordance with the Personal Data Protection Act dated 29.08.1997 (with further amendments). I agree that Smart Recruiting places my personal data in its database and will contact me by phone or email to propose job offers. I've been informed that I can contact Administrator and access the data at any time and have right to correct them or erase from the database.”