Oferta pracy

Junior Systems Support

CBRE Corporate Outsourcing Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

CBRE Corporate Outsourcing Sp. z o.o.

Domaniewska 30

Warszawa

For your health, safety and well-being CBRE Corporate Outsourcing is opening Virtual/Online Recruitment Processes. High-speed broadband connections and applications like Skype, Zoom, and others enable us to recruit best talents

If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other
languages – we invite you to join

Junior Systems Support
As a Junior Systems Support at CBRE you will be responsible for first line of support of business applications and systems from technology perspective. This consists of creating and assigning tickets, user’s account management, request fulfilment and gathering information about system bugs for second line of support. You will cooperate with users and clients in an international environment.
 
Key Responsibilities:
  • First point of contact to internal and client users of the business applications through IT ticketing system
  • Escalate problems to 2nd line of support
  • Initial issues investigation
  • Support the Technology Systems Analysts in general duties such as software upgrades or other initiatives
  • Keep customers up-to-date on the progress
  • Ensure timely and efficient issues resolution
  • Report results on monthly/quarterly basis to the management team
  • Follow audit support processes and procedures

Requirements:

  • Good written and spoken English
  • Good communication and interpersonal skills
  • Good understanding of IT environment and network
  • Enthusiastic to support customers and services
  • Attention to detail
  • Ability to prioritise and manage workload
  • Good knowledge of MS Office applications
  • Analytical skills will be an advantage

We offer:

  • Career opportunity in technology department where you can work with various business systems and technologies
  • Internal and external training and guidance from the team to become successful
  • Good work atmosphere and great team
  • Ability to develop and participate in additional projects
  • ITIL oriented development
  • Opportunity to gain experience in a professional, multinational corporate environment
  • Multilingual (12 languages used in everyday work) environment across EMEA
  • Private medical care with a very attractive offer
  • Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance)
  • Work place located in a quickly developing office district with an easy access to public transport
Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997”
 
DISCLAIMER
This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

CBRE Corporate Outsourcing is part of CBRE Group, Inc. - the world’s largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #207 in 2018. It also has been voted the industry top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune ’Most Admired Companies’ for seven years in a row, including being ranked number one in the real estate sector in 2019.

 

With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.

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