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Key Account Manager

PGS Software S.A.O firmie

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PGS Software S.A.

Jana z Kolna 11

Gdańsk

Key Account Manager

About the role:

We are looking for Account Manager or Key Account Manager to manage & grow relationships with our existing customers in the UK, DACH and Nordics.  

Key Requirements:

  • Experience in a customer facing account management role or have the aptitude to perform the role 
  • Strong client relationship management experience particularly with senior stakeholders 
  • Good understanding of today’s digital IT software development landscape and must be able to bring value to the customer  
  • Experience in understanding software development requirements and having the ability to develop, along with the help of pre-sales, winning IT proposals  
  • Must have very strong listening and presentation skills 
  • Experience working with & understanding of commercial contracts 
  • Successful experience in RFP responses and successful sales pitches 
  • Ability to work collaboratively with project managers, technical engineers and architects to provide customers with solutions  
  • Ability to travel to client site 
  • Knowledge & experience of using a CRM  
  • Be willing to learn new techniques and follow account management standards 

Responsibilities:

  • Develop the existing business & meet annual revenue growth targets 
  • Serve as the lead point of contact for all customer account management matters 
  • Build and maintain strong, long-lasting client relationships 
  • Negotiate contracts and close agreements to maximize profits 
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives 
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas 
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) 
  • Prepare reports on account status 
  • Collaborate with sales team to identify and grow opportunities within territory 
  • Assist with challenging client requests or issue escalations as needed 
  • The role will report into the Client Account Director and will be required to work closely with Sales teams and move accounts from sales into account management  

Why is it worth working with us?

  • Participation in innovative projects with newest technologies for clients from all over the world
  • Speaking English on a daily basis, mainly in contact with foreign clients
  • Knowledge sharing culture and close cooperation with experts
  • Safe and stable workplace
  • Get to work with cutting edge technologies and digital solutions
  • Competitive salary
  • The chance to work with important, large scale clients
  • Opportunities to travel
  • Our working environment thrives on new ideas
Oferujemy:
  • Finansujemy certyfikaty
  • Dowolna forma zatrudnienia
  • Wewnętrzne warsztaty, szkolenia
  • Elastyczne godziny pracy
  • Pakiet szkoleń miękkich - rozwój liderski
  • Dofinansowujemy zajęcia językowe: angielski, niemiecki
  • Finansujemy pakiety Pluralsight, Safari Books, CodeSchool
  • Pakiet relokacyjny
  • Godzina w tygodniu na udział w warsztatach
  • Karta Multisport
  • Rozbudowana biblioteka PGS
  • Prywatne ubezpieczenie medyczne
  • Jeździmy na wydarzenia i konferencje technologiczne
  • Imprezy firmowe

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