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Manager: Global Finance Learning Solutions

  • Kraków, małopolskie pokaż mapę
  • Kierownik
  • 14.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Manager: Global Finance Learning Solutions (GFLS)
    Location: Kraków
    Ref No: Nr.ref: GFC/MGFLS /01/2018
    Global Finance Learning Solutions team enables digital learning, communications and collaboration across Global Finance Function by providing best in class design and development

    In order to make Global Finance more streamlined, commercial and competitive, learning, communications and collaboration processes need to be facilitated by an online digital tools: intranet portals, crowdsourcing platforms, knowledge sharing platforms, e-learning modules etc. Global Finance Learning Solutions team plays a significant role in delivering these tools and their adoption within Global Finance. The team has developed several solutions, which are being used extensively across Global Finance and is constantly improving its capabilities.

    Key Accountabilities:

    • Enabling digital learning, communications and collaboration across Global Finance Function by providing best in class design and development
    • Planning, preparation and delivery of all projects as per Book of Work
    • Updating and prioritizing Book of Work together with the Workstream Leads
    • Ensuring BAU activities and change requests are implemented on time and within TOM
    • Providing local support for communications and learning activities in GFO Krakow centre
    • GFDS Team management – leading a team of digital designers and developers
    • Defining and agreeing on the GFDS Target Operating Model
    • Ensuring that proposed solutions align with Global Finance communications and learning strategy as well as Group-wide solutions
    • Participating in strategy, prioritization design and problem solving forums


    • 5+ years of experience in digital design/development environment
    • Extensive knowledge of communications and/or L&D processes in a complex organization
    • Leadership skills
    • Experience in leading an agile team
    • Ability to work under time pressure
    • Organisation skills
    • Teamwork skills
    • Passion for providing a high quality service to customers
    • Ability to learn new systems and processes
    • Demonstrate the ability to work with people at all levels
    • Be able to work independently and meet tight deadlines
    • Ambitious, driven and enthusiastic
    • Excellent written English and communication skills

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.

    You'll achieve more when you join HSBC.

    All current positions are available on: http://www.hsbc.com/careers

    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data by HSBC Service Delivery (Polska) Sp. z o.o., in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.