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Operational Process Analyst

  • Zabierzów (pow. krakowski), małopolskie
  • Specjalista
  • 06.05.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Operational Process Analyst
    Work location: Zabierzów (pow. krakowski)
    The role:

    As member of the Group Operations Shared Services team you will be responsible for analyzing global operational processes and procedures to develop proposals for change or service enhancement. You will also gather and provide critical management information and reports that enable senior managers to make their day-to-day decision. You will become a part of the fast paced environment and liaise with multiple teams and senior business managers based worldwide.

    The role is located in the UBS office in Zabierzow (Krakow Business Park).

    • Analyzing internal business processes and recommending more effective design changes
    • Collecting and documenting business requirements, including controls around the processes
    • Performing due diligence on agreed data areas with proactive management of controls and quality standards
    • Extracting and manipulating data from various reporting environments and producing regular reports in agreed format
    • Identifying inconsistency in the data reporting environment and proactively looking for resolution and improvement
    • Supporting various key initiatives and strategic projects and complex ad-hoc analysis
    • Working closely with management and process/project stakeholders - attending monthly, quarterly and annual governance meetings
    • Bachelor or Master degree
    • Experience in process design, business analysis and/or project management
    • Experience in root cause analysis and problem solving skills
    • Very good written and spoken English
    • Excellent communication and negotiation skills, and ability to persuade and drive required changes forwards
    • Client orientation and demonstrated ability to build collaborative relationships
    • Strong MS PowerPoint and MS Excel skills, including VBA
    • Strong analytical and numerical skills with attention to detail
    Additional assets:
    • Good knowledge of MS Access
    About UBS:
    UBS is a leading global financial institution offering services in three main sectors: Wealth Management, Asset Management and Investment Banking. The UBS Kraków has provided services exclusively to UBS since it began operations in the first quarter of 2008. Our teams in Krakow collaborate across many UBS locations and business divisions working on projects with an international scope in finance, analytics, operations, risk, legal and compliance, IT, marketing and quality.

    Our offering for experts:
    • Attractive compensation package
    • Standard benefits such as medical insurance, sports card, annual performance-driven salary component, and other UBS-specific extras
    • Extensive training and development program to excel in your role and to shape your long term career path
    with us

    Please submit your application in English.


    You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."