Infor

Operations Analyst with French

InforO firmie

Infor

Piłsudskiego 69

Wrocław

Infor is a $3B enterprise software provider and strategic technology partner for more than 68,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.

 

Designed for Progress incorporates two powerful concepts:

  • Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.
  • Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.
    From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart

Operations Analyst with French

Nr ref.: 95217

Position Summary

 

As part of the Infor Consulting Services (ICS) Operations team you will be responsible for managing the sales order to invoice life cycle for a services contract and other administrative tasks as required. This is a new function and team running the back-office process of the $250M pan-European Infor Consulting Business. You will be part of 30+ strong team of analysts ensuring all Consulting Engagements are setup in our systems, all time by our 1,000+ consultants is recorded and invoiced to our customers on a timely basis.

 

Key Responsibilities

  • Review Contracts and maintain CRM closed opportunities
  • Creation & update of projects in Infor’s internal tools (CMR/ Clarity)
  • Assign identified resources to Clarity project Teams
  • Ensure all Consulting time is submitted and approved
  • Manage sub-contractors (Purchase order creation, time & expense entry, invoices check, record invoices, support Finance on third party accruals)
  • Provide support to the Consulting teams on systems and processes
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records
  • Provide ad hoc reporting to the business
  • Weekly excel reporting & review of Services work in progress with Project Managers / Practice Leads
  • Billing preparation, review & approval of draft invoices with the consulting leads
  • Maintaining Infor systems to enable accurate records
  • Subcontractor billing

Key Requirements/Experience

  • Excellent written and verbal communications skills in English and French (B2, C 1-2)
  • Accurate, with good attention to details. Able to spot and rectify errors
  • Proactive team player
  • Able to take initiative/ responsibility to support the team in their common goals
  • Well organized
  • Strong team communication and skills
  • Good Customer Service attitude
  • The flexibility and willingness to undertake a range of administrative functions competently, interacting with other team members.
  • Reasonable level of numeracy
  • Able to demonstrate experience of working in a team environment
  • Previous experience working in a Professional Services environment
  • Strong Microsoft Office skills. (Word and Excel)
  • At least 1-year experience on operations or similar positions

Infor employees have:

  • A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make      fact-based decisions. Use good judgment. Keeping the initiatives      moving.Repeat.
  • A passion for customer success – Be responsive. Follow through on promises. Reject mediocrity. Be      obsessive about doing better. Be accessible and communicate proactively. Be selfless.Work as One Infor.
  • A thirst for innovation – Be curious. Be a change agent.Some ideas will prove out, and other      will not.Fail fast.Iterate.Stay ahead of technology.
  • A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in      all that you do. Do more of what work; less of what is not working. Invest      your time in value creation.Act like an owner with an adaptive,      entrepreneurial spirit.
  • A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.

Infor is a $3B enterprise software provider and strategic technology partner for more than 68,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.

 

Designed for Progress incorporates two powerful concepts:

  • Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.
  • Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.
    From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart
Operations Analyst with FrenchNumer ref.: 95217

Position Summary

 

As part of the Infor Consulting Services (ICS) Operations team you will be responsible for managing the sales order to invoice life cycle for a services contract and other administrative tasks as required. This is a new function and team running the back-office process of the $250M pan-European Infor Consulting Business. You will be part of 30+ strong team of analysts ensuring all Consulting Engagements are setup in our systems, all time by our 1,000+ consultants is recorded and invoiced to our customers on a timely basis.

 

Key Responsibilities

  • Review Contracts and maintain CRM closed opportunities
  • Creation & update of projects in Infor’s internal tools (CMR/ Clarity)
  • Assign identified resources to Clarity project Teams
  • Ensure all Consulting time is submitted and approved
  • Manage sub-contractors (Purchase order creation, time & expense entry, invoices check, record invoices, support Finance on third party accruals)
  • Provide support to the Consulting teams on systems and processes
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records
  • Provide ad hoc reporting to the business
  • Weekly excel reporting & review of Services work in progress with Project Managers / Practice Leads
  • Billing preparation, review & approval of draft invoices with the consulting leads
  • Maintaining Infor systems to enable accurate records
  • Subcontractor billing

Key Requirements/Experience

  • Excellent written and verbal communications skills in English and French (B2, C 1-2)
  • Accurate, with good attention to details. Able to spot and rectify errors
  • Proactive team player
  • Able to take initiative/ responsibility to support the team in their common goals
  • Well organized
  • Strong team communication and skills
  • Good Customer Service attitude
  • The flexibility and willingness to undertake a range of administrative functions competently, interacting with other team members.
  • Reasonable level of numeracy
  • Able to demonstrate experience of working in a team environment
  • Previous experience working in a Professional Services environment
  • Strong Microsoft Office skills. (Word and Excel)
  • At least 1-year experience on operations or similar positions

Infor employees have:

  • A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make      fact-based decisions. Use good judgment. Keeping the initiatives      moving.Repeat.
  • A passion for customer success – Be responsive. Follow through on promises. Reject mediocrity. Be      obsessive about doing better. Be accessible and communicate proactively. Be selfless.Work as One Infor.
  • A thirst for innovation – Be curious. Be a change agent.Some ideas will prove out, and other      will not.Fail fast.Iterate.Stay ahead of technology.
  • A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in      all that you do. Do more of what work; less of what is not working. Invest      your time in value creation.Act like an owner with an adaptive,      entrepreneurial spirit.
  • A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.

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