Infor

Operations Analyst with German

InforO firmie

Infor

Piłsudskiego 69

Wrocław

Infor is a $3B enterprise software provider and strategic technology partner for more than 68,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.   Designed for Progress incorporates two powerful concepts:   

  • Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.
  • Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.       
    From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart

Operations Analyst with German

Nr ref.: 95216

As part of the Infor Consulting Services (ICS) Operations team you will be responsible for managing the sales order to invoice life cycle for a services contract and other administrative tasks as required. This is a new function and team running the back-office process of the $250M pan-European Infor Consulting Business. You will be part of 30+ strong team of analysts ensuring all Consulting Engagements are setup in our systems, all time by our 1,000+ consultants is recorded and invoiced to our customers on a timely basis.

 

Key Responsibilities:

Contract Review / Project set up and maintenance: 

  • Review Contracts / CLM Agreements and maintain CRM won opportunities 
  • Creation & update of projects in Infor’s internal tools  
  • Assign identified resources to Clarity project Teams 
  • Ensure all Consulting time is submitted and approved 
  • Manage sub-contractors (Purchase order creation, time & expense entry, invoices check, process invoices, support Finance on third
  • party accruals) 
  • Provide support to the Consulting teams on systems and processes 
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records 
  • Provide ad hoc reporting to the business  
  • Manage other tasks requested by line manager when needful  

 

Billing and accounting management: 

  • Weekly excel reporting & review of services work in progress with Project Managers / Practice Leads 
  • Billing preparation, review & approval of draft invoices with the consulting leads 
  • Maintaining Infor systems to enable accurate records 

Key Requirements/Experience:

  • Good written and spoken English and German (C 1-2)   
  • Accurate, with good attention to detail. Able to spot and rectify errors  
  • Proactive team player
  • Well organised    
  • Strong team communication and skills   
  • Strong Microsoft Office skills (Word and Excel)   
  • Good Customer Service attitude      
  • Ideally three or more years’ experience in a similar administrative function   
  • Able to demonstrate experience of working in a team environment   
  • Previous experience working in a Professional Services environment

Infor employees have:  

  • Challenge – You will be solving real, challenging problems of prestigious INFOR global customers;  
  • Diversified work – we offer you an interesting job, divers tasks and opportunity to interact in different languages;
  • Development opportunities - You will have a possibility to change between projects, technologies, applications and customers
  • Training program - You will attend in the intensive training program, with access to global experts and a knowledge base
  • Benefits – we will give You a wide package and flexible working hours  
  • Cooperative culture – you will work with inspiring people in the comfortable office in the center of Wroclaw       
The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/       
 
If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply.

Infor is a $3B enterprise software provider and strategic technology partner for more than 68,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.   Designed for Progress incorporates two powerful concepts:   

  • Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.
  • Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.       
    From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart
Operations Analyst with GermanNumer ref.: 95216

As part of the Infor Consulting Services (ICS) Operations team you will be responsible for managing the sales order to invoice life cycle for a services contract and other administrative tasks as required. This is a new function and team running the back-office process of the $250M pan-European Infor Consulting Business. You will be part of 30+ strong team of analysts ensuring all Consulting Engagements are setup in our systems, all time by our 1,000+ consultants is recorded and invoiced to our customers on a timely basis.

 

Key Responsibilities:

Contract Review / Project set up and maintenance: 

  • Review Contracts / CLM Agreements and maintain CRM won opportunities 
  • Creation & update of projects in Infor’s internal tools  
  • Assign identified resources to Clarity project Teams 
  • Ensure all Consulting time is submitted and approved 
  • Manage sub-contractors (Purchase order creation, time & expense entry, invoices check, process invoices, support Finance on third
  • party accruals) 
  • Provide support to the Consulting teams on systems and processes 
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records 
  • Provide ad hoc reporting to the business  
  • Manage other tasks requested by line manager when needful  

 

Billing and accounting management: 

  • Weekly excel reporting & review of services work in progress with Project Managers / Practice Leads 
  • Billing preparation, review & approval of draft invoices with the consulting leads 
  • Maintaining Infor systems to enable accurate records 

Key Requirements/Experience:

  • Good written and spoken English and German (C 1-2)   
  • Accurate, with good attention to detail. Able to spot and rectify errors  
  • Proactive team player
  • Well organised    
  • Strong team communication and skills   
  • Strong Microsoft Office skills (Word and Excel)   
  • Good Customer Service attitude      
  • Ideally three or more years’ experience in a similar administrative function   
  • Able to demonstrate experience of working in a team environment   
  • Previous experience working in a Professional Services environment

Infor employees have:  

  • Challenge – You will be solving real, challenging problems of prestigious INFOR global customers;  
  • Diversified work – we offer you an interesting job, divers tasks and opportunity to interact in different languages;
  • Development opportunities - You will have a possibility to change between projects, technologies, applications and customers
  • Training program - You will attend in the intensive training program, with access to global experts and a knowledge base
  • Benefits – we will give You a wide package and flexible working hours  
  • Cooperative culture – you will work with inspiring people in the comfortable office in the center of Wroclaw       
The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/       
 
If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply.

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