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Payment Administrator

  • Wrocław, dolnośląskie
  • Specjalista
  • 2017-09-08

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    ACN is the largest Direct Selling Company for services in the world. ACN bypasses traditional forms of marketing by going directly to customers through independent business owners (IBO’s), providing them with the products and services they need and use every day, while also offering a powerful business ownership opportunity for entrepreneurs. Founded in 1993, ACN has offices in North America, South America, Europe, Asia and Australia servicing millions of customers in 23 countries.

    To further strengthen our team in Wroclaw, we are looking for:

    Payment Administrator

    Miejsce pracy: Wrocław

    Summary of the role

    You will be assigned a selection of countries and you will be responsible for the daily allocation and reconciliation of incoming payments from our ACN customers and IBO’s. This relates to allocation of payments into the ACN systems as well as ensuring all payment files are received and matched with bank statements. In addition, you will be responsible for processing refunds and chargebacks for all countries.

    Main tasks:


    • Ensure the correct loading & posting of payments and match them to the correct ledger accounts. 
    • Receive payment information in all active ACN countries and identify transactions failing validation check (unallocated cash); manually allocate receipts and non-electronic payments as required
    • Reconcile the incoming payment files on with the statements from the banks. Ensure payment files are correct.
    • Engage in and process payments disputes, chargebacks,
    • Populate relevant information in spread sheets for refunds
    • Escalate issues that may occur to Payment Specialist
    • Assist with reporting related to payments, as required
    • Manage internal and Customer enquiries using external and ACN internal systems for designated countries


    • Analyse payment methods usage and statistics,
    • Assist in bad debt analysis
    • Collate  information from available reports to produce an overview of the teams KPI’s

    Required skills & experience

    • MBO+ level/Bachelor degree
    • Work experience in a similar position (1 year preferable)
    • Communication and Language skills: fluent written and spoken English is essential. Other European language is an asset.
    • Computer Literate, MS Excel Skills is a must.

    Our offer

    • A stable full-time job (with 1 hour of fully paid break)
    • Private medical care in Luxmed
    • Cafeteria benefit system (Multisport card/tickets to the cinema or other benefit from among 700 benefits to choose)
    • Access to e-learning portal
    • Integration/Team events
    • Great atmosphere and possibility to work in a multicultural environment
    • Additional days off for years of service
    Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

    If you are interested in this great opportunity send your application in English to email address: wroclaw.jobs@acneuro.com

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