Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Payroll Lead

Iron Mountain Polska

  • Warszawa

    Warszawa, Masovian
  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • Immediate employment
  • remote recruitment

Your responsibilities

  • Ensures timely and accurate data submission to the payroll vendor/s, according to the agreed process and timeline

  • Plans and assigns the activities according to the payroll calendars, ensuring proper resource utilization

  • Monitors the case volumes and other case related metrics and SLAs, for the Iron Mountain team and for the vendor

  • Drives high customer satisfaction

  • Service delivery excellence: constantly reviews the existing processes and procedures, identifies gaps and improvements and makes recommendations for changes

  • Makes sure that all processes are documented and reviewed regularly

  • Manages day to day activities for a subset of the team, including monitoring workflows, team assignments and processing deadlines

  • Organizes the work in such a way that there is a proper backup structure and plans in place

  • Monitors performance against goals

  • Provides timely feedback to the team members, takes corrective steps where needed

  • Leads with empathy and by example, ensuring high employee engagement and morale

  • Serves as first point of escalation in case of payroll related issues for the supported countries

  • Manages employee, business and vendor escalations for the supported markets

  • Supports the EMEA Payroll Manager in the activities related to vendor management - monitoring of the vendor performance, services reviews etc.

Our requirements

  • Ideally 5-7 years experience in Payroll, Finance or HR Operations with cross country exposure

  • 1-2 years experience in leading teams and/or projects

  • Demonstrated knowledge and experience in Payroll operations (in-house or vendor side)

  • Strong background in working with HRIS, preferably Workday, as well as case management tools, ideally ServiceNow.

  • Demonstrated ability to work collaboratively and build strong partnerships with key stakeholder groups

  • Ability to work effectively in high-pressure situations that require sound decision making

  • High degree of comfort with change, with the skill to easily shift priorities to meet business needs

  • Strong analysis, problem solving, proactive root cause analysis, customer interfacing and conflict resolution skills

What we offer

  • Competitive remuneration

  • Remote work

  • Employment contract

  • Private medical care

  • Sport Card

  • Private life insurance

  • Be part of an ever evolving global organization focused on transformation and innovation

  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

  • Global connectivity to learn from 26,000+ teammates across 52 countries

  • Be part of a winning team that embraces diversity, inclusion, sustainability and our differences


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • pre-paid cards

  • employee referral program

  • program jubileuszowy

Iron Mountain Polska

Iron Mountain jest światowym liderem branży zarządzania informacjami. Jesteśmy obecni na rynku od ponad 60 lat, obsługujemy Klientów w ponad 46 krajach na pięciu kontynentach. Pomagamy zwiększać bezpieczeństwo oraz redukować koszty związane z ochrona i przechowywaniem danych. Dzięki długoletniemu doświadczeniu, zaawansowanym procedurom operacyjnym wspartym najnowszymi technologiami oraz wykwalifikowanej kadrze pracowniczej staliśmy się zaufanym partnerem w zakresie zarządzania informacją.

Scroll to the company’s profile