Hexagon Technology Center

Post Sales Engineer for ERDAS IMAGINE

Hexagon Technology CenterO firmie

  • Łódź

    łódzkie
  • Ogłoszenie wygasło 4 lat temu
  • Specjalista

Hexagon Geospatial helps you make sense of the dynamically changing world. Known globally as a maker of leading-edge technology, we enable our customers to easily transform their data into actionable information, shortening the lifecycle from the moment of change to action. Hexagon Geospatial provides the software products and platforms to a large variety of customers through direct sales, channel partners, and Hexagon businesses. For more information, visit www.hexagongeospatial.com.

We are looking for a….

Post Sales Engineer for ERDAS IMAGINE
Location: Łódź

Start date: as soon as possible

Job Description:

The Post-Sales Engineer reports to the EMEA Post-Sales Director and is a technical expert in ERDAS IMAGINE and related AddOns. This enables him to provide highly qualified 2nd level support to our EMEA Channel partners as well as to assist our partners with the implementation of complex HGD product related projects.

Key Responsibilities

  • Provide solution-oriented 2nd level support regarding our WebGIS enterprise products
  • Close collaboration with support teams from other regions as well as the product development teams in order to provide timely solutions and workarounds for reported issues.
  • Tracking of support issues in our CRM system and actively manage personal backlog of support requests.
  • Actively contributing to the support community (Answer posts, create knowledgebase articles, post blog entries)
  • Provide ongoing proactive maintenance. Inform partners about known issues and provide solutions proactively; before partners encounter these issues
  • Establish and maintain cooperative and supportive relationships with partners.
  • Identify cross-selling opportunities as well as training needs and inform the responsible (Pre-) Sales Manager

Key Attributes / Skills
This job requires candidates with a broad education background, technical skills and experience in Information Technologies

Education and Experience
  • University degree, with strong emphasis on Geomatics, Photogrammetry or Remote Sensing
  • Preference to candidates with experience working in virtual teams and cross-cultural environments.
Skills

Technical Skills:

  • Excellent knowledge of remote sensing techniques and applications is required. Candidate must demonstrate high proficiency in applying remote sensing principles and methods to analyze different types of data (panchromatic, multispectral and hyperspectral imagery, Radar, LiDAR, and others)
  • Excellent knowledge and professional experience in one Remote Sensing product (ideally ERDAS IMAGINE) is required.
  • Good programming skills with Python, SQL, or other current programming languages would be an advantage
  • Knowledge of other products of the HGD Power Portfolio (e.g. Imagestation, GeoMedia, Apollo WebGIS or others) would be a plus
  • Good knowledge of at least one database system like Oracle, Microsoft SQL Server or PostgreSQL

Language skills:

  • Good spoken and written English
  • Any additional EMEA language like Spanish, French, German, Arabic or Russian would be a plus.
  • Willingness to travel within EMEA on an occasionally base (<5%)

Due to we are aware of that it’s nearly impossible, that a candidate has all required skills, we are working out individual training curriculums in order to support you getting perfectly skilled for this job.  

We offer:
  • Work on GIS best products in the world
  • Contact with the modern technology of GIS,
  • Work in an international team,
  • A good working atmosphere,
  • Attractive salary,
  • The employment contract,
  • The package of social benefits (private health care, life insurance and Multisport cards).

Please send your application (including the reference number 29/2015, your salary expectations and your possible start date) via Aplikuj Teraz button

http://www.hexagongeospatial.com/  https://www.facebook.com/HexagonGeospatial?fref=ts

Please add to your application the clause below:

„Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych dla realizacji procesu rekrutacji zgodnie z ustawą z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jednolity: Dz. U. z 2002 r. Nr 101, poz. 926 ze zm.)”

Hexagon Geospatial helps you make sense of the dynamically changing world. Known globally as a maker of leading-edge technology, we enable our customers to easily transform their data into actionable information, shortening the lifecycle from the moment of change to action. Hexagon Geospatial provides the software products and platforms to a large variety of customers through direct sales, channel partners, and Hexagon businesses. For more information, visit www.hexagongeospatial.com.

We are looking for a….

Post Sales Engineer for ERDAS IMAGINE

Start date: as soon as possible

Job Description:

The Post-Sales Engineer reports to the EMEA Post-Sales Director and is a technical expert in ERDAS IMAGINE and related AddOns. This enables him to provide highly qualified 2nd level support to our EMEA Channel partners as well as to assist our partners with the implementation of complex HGD product related projects.

Key Responsibilities

  • Provide solution-oriented 2nd level support regarding our WebGIS enterprise products
  • Close collaboration with support teams from other regions as well as the product development teams in order to provide timely solutions and workarounds for reported issues.
  • Tracking of support issues in our CRM system and actively manage personal backlog of support requests.
  • Actively contributing to the support community (Answer posts, create knowledgebase articles, post blog entries)
  • Provide ongoing proactive maintenance. Inform partners about known issues and provide solutions proactively; before partners encounter these issues
  • Establish and maintain cooperative and supportive relationships with partners.
  • Identify cross-selling opportunities as well as training needs and inform the responsible (Pre-) Sales Manager

Key Attributes / Skills
This job requires candidates with a broad education background, technical skills and experience in Information Technologies

Education and Experience
  • University degree, with strong emphasis on Geomatics, Photogrammetry or Remote Sensing
  • Preference to candidates with experience working in virtual teams and cross-cultural environments.
Skills

Technical Skills:

  • Excellent knowledge of remote sensing techniques and applications is required. Candidate must demonstrate high proficiency in applying remote sensing principles and methods to analyze different types of data (panchromatic, multispectral and hyperspectral imagery, Radar, LiDAR, and others)
  • Excellent knowledge and professional experience in one Remote Sensing product (ideally ERDAS IMAGINE) is required.
  • Good programming skills with Python, SQL, or other current programming languages would be an advantage
  • Knowledge of other products of the HGD Power Portfolio (e.g. Imagestation, GeoMedia, Apollo WebGIS or others) would be a plus
  • Good knowledge of at least one database system like Oracle, Microsoft SQL Server or PostgreSQL

Language skills:

  • Good spoken and written English
  • Any additional EMEA language like Spanish, French, German, Arabic or Russian would be a plus.
  • Willingness to travel within EMEA on an occasionally base (<5%)

Due to we are aware of that it’s nearly impossible, that a candidate has all required skills, we are working out individual training curriculums in order to support you getting perfectly skilled for this job.  

We offer:
  • Work on GIS best products in the world
  • Contact with the modern technology of GIS,
  • Work in an international team,
  • A good working atmosphere,
  • Attractive salary,
  • The employment contract,
  • The package of social benefits (private health care, life insurance and Multisport cards).

Please send your application (including the reference number 29/2015, your salary expectations and your possible start date) via Aplikuj Teraz button

http://www.hexagongeospatial.com/  https://www.facebook.com/HexagonGeospatial?fref=ts

Please add to your application the clause below:

„Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych dla realizacji procesu rekrutacji zgodnie z ustawą z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jednolity: Dz. U. z 2002 r. Nr 101, poz. 926 ze zm.)”

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