Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Product Support with Basic Linux

FIS Technology Services Poland Sp. z o.o.

  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

FIS Technology Services Poland Sp. z o.o.

Curie-Skłodowskiej 12



Technologies we use


  • Linux

  • SQL

  • Unix

Operating system

About the project

Are you curious, motivated, and forward-thinking?

At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Your responsibilities

  • Provide in-depth product support to FIS clients by resolving incoming inquiries

  • Troubleshoot problems with malfunctioning software applications and recommends corrective action

  • Respond to customer product inquiries via telephone or in written internet-based email or chat sessions

  • Document customer information and recurring technical issues to support product quality programs and product development

  • Recreate and resolve client issues in test environment, identifies/documents how applications and systems interact to support business processes

Our requirements

  • BA or MA degree in: Computer Science, Finance, Math, Business, Management,

  • Economics or similar

  • Fluency in English – speaking and writing

  • 3+ years of relevant experience in application support

  • Ability to move around Linux/Unix filesystems

  • Working knowledge of database and SQL

  • Self-starter who is able to work individually with minimum guidance in challenging environments

  • Excellence in managing customer relationships

  • Knowledge of investment banking and securities lending will be a plus

  • Excellent written, verbal, and inter-personal communication skills

  • Analytical and problem-solving skills

  • Strong desire to learn the products, processes, and related industries

  • Team player and willing to progress in a rapidly changing environment

  • Highly motivated and keen to succeed


  • Python scripting language, Ansible, ELK, storage (iscsi) concepts

  • Experience in middleware (file or message transfer protocols)

What we offer

  • Working in an innovative and flexible environment within an established global company

  • Becoming a part of a team of talented experts in banking and payment solutions

  • Convenient office location (Warsaw, Wrocław, Poznań)

  • Possibility to work completely remotely – till the end of Covid19

  • Possibility to work completely/partially remotely after Covid19 – we are open to your needs

  • Comprehensive onboarding process

  • Flexible working hours and a good work-life balance

  • Contract of employment

  • Competitive salary

  • Full package of additional benefits: private healthcare (Luxmed Medical Plan) and private hospital insurance for employee and family members – fully covered by FIS, life insurance, multisport program, PPE/PPK pension plan, holiday allowance, lunch card, chillout room, shower facilities etc.

  • Language courses within working hours

  • On the job coaching and support


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • pre-paid cards

  • christmas gifts

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages

Interview with Recruiter


Interview with Manager


Contract signing

FIS Technology Services Poland Sp. z o.o.

Are you interested in how payments work? Do you want to be part of a leading global organization, delivering payment solutions to banks all over the world? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us and we believe in being part of a team that is open, truly international, collaborative, entrepreneurial and passionate about payments.

About the team

As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible of maintaining/upgrading/securing infrastructure and IT systems related to the business you will belong to, providing SWIFT messaging services (Saas model).

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