Sales Analyst eCommerce

PANDORA Jewelry CEE Sp. z o.o.

Warszawa
Warszawa, Masovian
offer expired 4 months ago
contract of employment
full-time
specialist (Mid / Regular)
hybrid work

Your responsibilities

Take the lead in day-to-day and periodic reporting of the eCommerce KPIs, covering all business drivers: web merchandising, content, traffic sources, product insights, promotion performance, returns and customer voice across all touchpoints
Build dashboards and workspaces to empower the team with data
Partner with retail / marketing / CRM / BI teams to understand the online customer behaviors and find areas for improvement
Provide clear, concise and credible commercial insights to the eCommerce trading team to boost conversion, basket and sales
Deep dive into numbers to search for patterns, correlations or friction points to drive performance growth
Support cross functional teams with commercial insights around personalization & customer loyalty
Based on data, detect potential for A/B tests, define test’s KPIs and provide result reports with recommendations
Share valuable insights with the organisation to impact positively all eCommerce related functions both on local and global level (eCommerce trading, Marketing, Merchandising, Operations & Call centre)
Develop and train team members in data analysis to foster and nurture a data driven approach to everyday work and decision making
Build and follow up on daily financial and KPI forecasts for eCommerce performance
Support the team around building business cases, doing competitor benchmarking and help to size the impact of potential opportunities

Our requirements

Equivalent combination of experience and education accepted:
At least 2 years’ experience in a data analytical or ecommerce trading role
Experience with site conversion/ optimization using a/b testing and personalization
The ideal candidate must have a solid analytics background, must be able to deliver actionable insights with high accuracy and a strong sense of urgency.
Have a strong background in using Adobe Analytics or equivalent, experience with using BI tools like PowerBI, tableau, Monetate or equivalent
Understanding of key elements impacting eCommerce performance e.g. customer journey management, website personalization, online merchandising, A/B testing, customer segmentation, basket abandonment analysis and competitor benchmarking
Commercially focused on driving online sales and working in a support role within the team
Ability to analyze and communicate complex data in a way that is understandable for all business stakeholders
Ability to translate data findings to opportunities to grow business
Quick learner and adapt to a professional and high-performance work environment

What we offer

Work in a company with a unique organizational culture focused on people and continuous development
Cooperation on the basis of a replacement employment contract
Hybrid work model (6 days of work per month in a fantastic office)
Free parking for employees regardless of position (reservation required)
Flexible working hours (start 7am-10am, finish 3pm-6pm)
Support for professional competence development (including access to global digital learning platform, Linked Learning)
PREMIUM package of MEDICOVER medical care for employees and family with dental care

Generali life insurance
Multisport card and cafeteria program on the MyBenefit platform
Additional days off e.g. for birthdays
Attractive discounts on PANDORA products
Employee Pension Plans (PPE)
Additional benefits under the company's social fund (e.g., holiday or kindergarten subsidies)
Employee Referral Program

Benefits

sharing the costs of sports activities
private medical care
life insurance
corporate products and services at discounted prices
holiday funds
extra leave

Pandora is the world's largest jewellery brand, and we work every day on giving a voice to people's loves. Our office in Warsaw, Poland, is the regional Head Office for Pandora Eastern Europe (EE Cluster). From here, we manage across the region, handling our wholesale distribution as well as our owned and operated stores. In addition to our Warsaw office, we have smaller, local offices in Hungary, the Czech Republic and Romania supporting our business in these markets.

Pandora's business has something unique about it - as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of "We Care, We Dream, We Dare, We Deliver" and strive for continuous growth and knowledge sharing.

We are looking for an experienced Media Planner to join 6-persons Paid & Owned Marketing team as Interim Media Planning Expert. Please note, it is a temporary replacement employment - we 'll be happy to offer successful candidate long term cooperation option in the future, unfortunately we can not guarantee that.

If you see yourself in the position and would like to become a part of Pandora’s future, #CraftTheIncedibleCareer with us!