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Senior Business Analyst

  • Wrocław, dolnośląskie
  • Specjalista
  • 06.05.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Credit Suisse is a global financial services company providing Private Banking & Wealth Management products and services, and Investment Banking services and expertise to companies, institutions and high-net-worth clients around the world. We are active in more than 50 countries and employ more than 46,000 people.

    With a presence in Poland since 2007, Credit Suisse is committed to growing our businesses here. Located in Wroclaw’s central business district, the Credit Suisse Center of Excellence (CoE) is one of our largest offices in Europe and a key pillar of Credit Suisse’s offshoring approach that leverages our global talent base and maximizes the efficient use of the bank’s resources.

    Senior Business Analyst
    Workplace: Wrocław
    Nr ref.: 054117


    Chief Financial Office (CFO) Program Services provides an internal source of consulting, program and project management capability within the Bank, helping the organization plan and execute major initiatives by employing industry best practices.

    The group consists of 150+ consulting and program specialists, with presence in all major regions (Switzerland, EMEA, New York and APAC).
    The team predominantly supports global cross divisional projects in non-Front Office organizations.


    • Business analysis planning, selection of appropriate tools and techniques
    • Project assumptions verification
    • Feasibility study preparation
    • Requirements management (including definition and documentation)
    • User stories and use cases description
    • Active part in analysis and design of:
      • Process AS IS description, process maps, data flows
      • Gap investigation, root cause analysis for process inefficiencies, optimization proposals, process TO BE designed
      • Definitions of SLA, Scope of Work, metrics and KPI creation
      • Organizational charts and responsibility matrix design
    • Project risks and issues identification and analysis
    • Cooperating with key stakeholders.


    • 5+ years in process and/or business analysis in multinational environment
    • Understanding of business analysis methods and tools
    • Experience in gathering business requirements
    • Experience in use of MS Visio or similar for process mapping purposes
    • Meeting and workshops facilitation and moderation skills
    • Good presentation skills
    • Ability to communicate in a clear, structured and transparent manner
    • Fluent English.

    Nice to have:

    • Business analysis framework: BABoK (Business Analysis Body of Knowledge) by IIBA knowledge and related CCBA certification – or similar
    • UML, BPMN knowledge
    • Business process management knowledge and related certification (e.g. Six Sigma Green Belt)
    • Business architecture and/or business change management experience.
    • Investment Banking/Private Banking or Asset Management experience is a an advantage.

    We offer

    • Private medical care
    • Life insurance
    • Saving scheme
    • Classroom and online courses
    • Day nursery/kindergarten allowance
    • Parking allowance
    • Multisport card
    • Cinema tickets
    • Relocation package
    • Fantastic career progression opportunities

    Dear Applicant, please note that Credit Suisse may perform candidate’s background check during recruitment process, to the extent permitted by law, therefore please ensure your CV is properly updated.

    If you apply for this role this means you agree with the following statement:

    “Through my application for a role with Credit Suisse (Poland) sp. Z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.

    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.

    Credit Suisse and affiliates registration details.-

    Credit Suisse (Poland) sp. Z.o.o                                               Registered office - Rondo ONZ street, 00-124 Warsaw
    Credit Suisse Group AG                                                           Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates
    Taleo (UK) Limited                                                                  Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
    Cut-e AG Kleiner Burstah 12                                                   Registered office - 20457 Hamburg, Germany and
    Milch & Zucker The Marketing & Software Company AG     Registered office -  Küchlerstraße 1, 61231 Bad Nauheim “