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Senior Business Analyst

  • Wrocław, dolnośląskie
  • Specjalista
  • 2018-01-11

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    PolSource was founded by product people who understand how to develop, deploy and support Cloud based applications. With locations in Poland (Kraków, Wrocław, Lublin, Warszawa), USA (Austin) and UK (London) we are more than 120 Salesforce experts who build and manage products for customers. For over 10 years we have changed how the world's leading brands run their business, stay competitive, lead their industry and engage their customers, employees and partners. Our Salesforce platform expertise, accelerators and mobile applications allow to increase the speed of business change, while lowering the risk and cost of solution deployments. We are experts at integrating data to put relevant insights and guided actions in users' hands.

    Currently we are looking for:

    Senior Business Analyst

    (location: Wrocław, Kraków)


    As Senior Business Analyst you will lead business analysis and modelling activities by interviewing process owners, users and other stakeholders to identify business processes, evaluate the current status and workflow for various business functions, documents findings and recommends improvements.

    Key responsibilities:

    • Create project documentation, including functional and technical requirements gathering and assist with deliverable creation as needed,
    • Map functional requirements to Salesforce.com features and functionality,
    • Mentor team members in Salesforce.com technology, Force.com, Integration Technologies, and Salesforce.com best practices,
    • Run workshops work closely with the Business teams,
    • Work with the customer business teams to develop test plans and procedures, validate the application design and define acceptance criteria with the overall project team,
    • Be the application SME for the global deployment, educating the organisation on Salesforce capabilities now and planned,
    • Understand the Salesforce product application roadmap, proactively advise for enhanced Business capability, Salesforce.com, enterprise mobility & web.


    • Bachelor’s degree in a relevant field,
    • 7+ years of professional experience as a Business Analyst,
    • Previous experience in designing and implementing technology-enabled business solutions in client-facing roles,
    • Previous experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines,
    • Strong knowledge and skill with business process modelling techniques (BPMN, LML, S-BPM) and tools (MS Visio, Enterprise Architect, Rational System Architect, Oracle BPM)
    • Strong communication skills to be able to perform presentations clearly and confidently also to non-technical audience,
    • Knowledge of the fundamentals of Agile development desired,
    • Previous CRM development experience on an enterprise CRM solution (Salesforce) would be an asset,
    • Ablility to work independently in a fast-paced environment with minimal supervision,
    • Take initiative to recommend process improvements and demonstrate creative thinking.

    We offer:

    • Flexible employment contract (B2B, regular employment contract, other),
    • Competitive salary,
    • Opportunity to take part in trainings and conferences,
    • Working with the most recognizable brands from all over the world,
    • Good working atmosphere in a harmonious team,
    • Cofinancing of Multisport card,
    • Private medical care (Compensa),
    • Team building / Integration meetings.

    Please send your applications via Aplikuj button.

    Please remember to add to your CV the following formula: " I hereby agree for processing the following personal information strictly for recruitment purposes in accordance with the regulation regarding the protection data passed on the following date: 29.08.97r. Dz. U. nr 133 poz. 883".

    Please note that only selected candidates will be contacted.