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Senior IT Cost & Contracts Manager

  • Kraków, małopolskie pokaż mapę
  • Kierownik
  • 23.03.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Senior IT Cost & Contracts Manager
    Location: Kraków
    Ref No: HTK/SITCM/02/2018
    • The role is for a senior leader with an in-depth understanding of the IT global operating model
    • Expert knowledge required on IT suppliers and contracts including an understanding of technical platforms and IT Vendor Management policy.
    • The role is the owner globally for contract and cost knowledge in assigned IT area.
    • Must be able to make decisions quickly using judgment based on variable quality information
    • High caliber communication and influencing skills the role requires relationship management, participation and influence in all partnership relationship with senior leaders of other partner functions across IT
    Main Duties:
    Driving sustainable growth. Develop the IT sub-function responsibly, engaging with colleagues across the function including peer Senior Managers and typically 2 levels up the organisation reviewing and driving the sub-function strategy feeding into the overall IT strategy. Leads and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commerical projects.
    Achieving excellence. Focuses on medium and long term goals even when under pressure or facing uncertainty. Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues, benefiting from a good network of Senior Managers to collectively identify and mitigate risk.
    Contracts Management – accountable for ensuring that contracts are renewed in a timely manner including approval via cost management processes and sign-offs / stakeholder management
    Management Information – support creation of MI against contract database and third party spend
    The role holder will work collaboratively with Senior Managers from other areas in IT to ensure stakeholder and customers’ requirements are met.
    Customer/Stakeholder focus. Lead a customer-centred culture, championing activities encouraging outstanding customer advocacy. Proactively seek opportunities to improve business operation in collaboration within assigned function area and Procurement amongst others.


    • Typically educated to undergraduate degree level, masters degree preferred.
    • Experience and proven track record in vendor, cost and commercial management including cost reduction / optimisation programmes
    • Expert knowledge on IT Infrastructure technical platforms / technologies, execution of IT vendor management policies
    • Good understanding of the IT global delivery model and future roadmap
    • Strong leadership and management skills together with the ability to motivate staff from a variety of    backgrounds
    • Ability to work in a multi geography, culturally diverse and time-zone separated management role
    • Good communications skills and ability to motivate and communicate at all levels of the organisation
    • Analytical with the ability to understand and resolve problems
    • Experience 5 - 10 years in similiar area

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.

    You'll achieve more when you join HSBC.

    All current positions are available on: http://www.hsbc.com/careers

    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.


    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data by HSBC Service Delivery (Polska) Sp. z o.o., in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.