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Senior IT Specialist- help desk

  • Wrocław, dolnośląskie pokaż mapę
  • Specjalista
  • 4 - 6 tys. zł brutto
  • 2017-11-20

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Relyon Recruitment is one of the fastest growing consulting firms offering recruitment and optimisation services for companies. We are one of the leading providers of comprehensive hiring solutions, IT services, staff outsourcing, RPO as well as HR consulting services. High business awareness as well as project management based on in-depth knowledge of a particular market sector allow us to create a new extraordinary value on the market of recruitment and consulting services.
    Senior IT Specialist- help desk
    Work place: Wrocław
    Nr ref.: IT/SPEC/11/20/WRO
    Salary:4 - 6 tys. zł

    • First Line of Support (Mail, Web, Call) for internal users with regards to their hardware and software related issues
    • Collaboration with various projects & stakeholders
    • Ensure incidents and requests are accurately logged, assigned, tracked and responded to in a timely manner, in line with agreed SLA’s
    • Share knowledge with colleagues, i.e. by using a common knowledge database


    About you:

    • you are a social and service minded team player with an interest in IT,
    • you speak fluent German and English,
    • you have the ability to put the end users’ needs in focus,
    • you enjoy cooperation and sharing knowledge with all co-workers,
    • you feel secure in taking decisions and actions, and you have the knowledge of when and how to escalate within the support chain,
    Desired Skills
    • Min. 1 year of experience at similar position (it’s an advantage if you have experience in a big company)
    • Problem solving skill in hardware, software and operating systems
    • Excellent German min. C1
    • Communicative English
    We offer
    • Relocation package
    • Exciting job in an international company
    • Work in a diverse and supportive team of professionals
    • Buddy, mentor & induction training - that will help you to smoothly find yourself in our company
    • Wide choice of benefits (sports card, medical care, life & group insurance)

    Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.
    Please add to the application the following clause: “I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2014, item 1182 with further amendments).”

    Thank you for sending us your application. We will contact only selected candidates.